Rita Chopko

• Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
• Handled cash and credit transactions and maintained sales and payments records accurately.
• Answered phone promptly, confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Assisted stylists when necessary.

• Cleaned and sanitized bathrooms, kitchens and other similar areas in the church rectory
• Removed trash, debris and other waste materials from premises.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Used time management and efficient cleaning methods to meet deadlines.

Worked closely with franchise owners and warehouse vendors to facilitate special orders.

Ordering and tracking orders for furniture not stocked in warehouse, including specifications for unique changes to product.

Following up with franchise owner as to expected shipment and delivery and communicating updated information to all relevant parties.

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Completed data entry and filing to keep records updated for easy retrieval.
• Explained and opened fitness club memberships.