Rita Fedorovsky
Las Vegas,NV
Summary
Dynamic and versatile professional with extensive experience in the restaurant and customer service industries, excelling as a server and bartender. Certified dog behavior analyst and trainer with proficiency in training service dogs and managing kennel operations. Exceptional customer relationship management, team collaboration, and conflict resolution skills that have led to success in high-pressure environments. Proven track record as an energetic Table Games Dealer, accurately and efficiently collecting payment of wagers. Consistently delivers superior performance in fast-paced environments with a personable nature. Adheres to rules and regulations to ensure top-quality patron experiences while mitigating casino risk. Comfortable operating and supervising various table games in fast-paced and noisy environments, standing for long periods of time. Expertise in cash and chip transactions, shuffling cards, and resolving table gaming discrepancies. Passionate about creating a fun and exciting atmosphere to foster continued customer loyalty. Prioritizes positive customer service outcomes, effectively communicates procedures, and maintains a calm demeanor during potentially hostile interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Table Games Dealer
Palace Station Casino
09.2024 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Maintained rules for games and identified instances of cheating, notifying security team.
Table Games Dealer
Jerrys Nugget
05.2024 - 09.2024
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Enhanced guest experience by providing friendly and professional service during game sessions.
Dog Behavior Analyst
Woof Dogs
09.2023 - 05.2024
- Conducted comprehensive training for various types of dogs, including service dogs and basic to advanced obedience
- Ensured high standards of kennel care and maintenance
- Developed customized training programs based on individual dog behaviors and client needs
Bartender
Hive Bar
09.2021 - 08.2023
- Expertly mixed drinks and delivered exceptional customer service in a high-volume setting
- Oversaw bar maintenance, managed inventory, and ensured compliance with health and safety regulations
- Trained new staff in bar operations and customer service best practices
Server
Carmela's
11.2020 - 07.2021
- Delivered outstanding food and beverage service, ensuring customer satisfaction and smooth shift operations
- Managed the dining floor, coordinated with kitchen staff, and resolved customer issues promptly and professionally
- Played a key role in team collaboration and training new servers
Education
Music Studies -
BPM Music College
01.2018
High School Diploma -
Ort Arad
01.2015
Skills
- Customer Relationship Management
- High Volume Service
- Conflict Resolution
- Team Collaboration
- Work Under High Pressure
- Advanced Drink Mixing
- Training and Mentoring Staff
- Customized Dog Training Programs
- Kennel Management
- Time Management
- Problem-Solving
- Adaptability
Keen observation
Money Handling Expertise
Excellent customer service
Reliability and punctuality
Certification
- Bartender Diploma, Israel, 2017
- Professional Dog Trainer, Woof Dogs School, Israel
References
- Chelsi May, Former Manager at Carmela's, 201-893-8281
- Tal Bolonin, Senior at Security Airport, 786-395-7486
- Kiril Rasov, Former Manager, 785-872-3372
Languages
Russian
Full Professional
Hebrew
Full Professional
Timeline
Table Games Dealer
Palace Station Casino
09.2024 - Current
Table Games Dealer
Jerrys Nugget
05.2024 - 09.2024
Dog Behavior Analyst
Woof Dogs
09.2023 - 05.2024
Bartender
Hive Bar
09.2021 - 08.2023
Server
Carmela's
11.2020 - 07.2021
Music Studies -
BPM Music College
High School Diploma -
Ort Arad
- Bartender Diploma, Israel, 2017
- Professional Dog Trainer, Woof Dogs School, Israel
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