Rita Fragoso
El Paso,Texas
Summary
Accomplished FBI Special Agent with extensive experience in conducting complex investigations and delivering specialized training to domestic and international law enforcement partners. Certified Crisis Negotiator, Certified Police Instructor, Assistant Border Liaison, and Evidence Response Senior Team Leader. Organized, developed, and instructed training programs for FBI personnel and multiple law enforcement agencies, including Mexican law enforcement officials. Provided Spanish-language crime scene management and investigative training to Mexican law enforcement officials during the Mexican-American Liaison Law Enforcement Training (MALLET) and the Policia Internacional Sonora Arizona (PISA) conference. Insightful and astute leader with exceptional communication skills and high-level emotional intelligence.
Overview
22
22
years of professional experience
Work History
Special Agent
FEDERAL BUREAU OF INVESTIGATION
El Paso, Texas
06.2002 - 12.2023
- Collaborated with other law enforcement agencies on joint investigations, sharing information and resources.
- Coordinated with prosecutors in building strong cases against suspects by providing thorough evidence documentation and expert testimony.
- Conducted investigations related to criminal activity, including gathering evidence and interviewing witnesses.
- Collected, documented and properly handled evidence from primary crime scenes and secondary locations.
- Successfully led, motivated, and supervised a group of detectives and police officers to conduct numerous investigations and crime scenes where I served as case agent and crime scene team leader.
- Conducted Crime Scene Management training in Spanish at the Policia Internacional Sonora Arizona (PISA) Conference and at the Mexican American Liaison Law Enforcement Training (MALLET) Conference
- FBI Private Sector Coordinator
- As the Private Sector Coordinator (PSC), I was responsible for managing the Key Partner Program, Domestic Security Alliance Council (DSAC) Program, Academia Program as well as supporting the InfraGard Program. During my time as the PSC I was instrumental in obtaining Key Objectives and I achieved High Performing (Gold Standard) for the Field Office's Health Measures.
- Facilitated communication between agency executive management and private sector CEO's, CSO's, clients, contractors, and other external parties involved in projects.
- Organized events and meetings, and managed schedules and deadlines for multiple projects simultaneously.
- Evidence Response Team Senior Team Leader
- As Evidence Response Team Senior Leader I supervised a team of 24 fully funded ERT members. Monitored team operations and workflow during crime scenes, provided feedback on performance, and set goals for improvement.
- Ensured all team members adhered to agency policies and procedures.
- Developed strong communication channels within team.
- Maintained accurate records of completed tasks and projects.
- Trained new employees and provided ongoing support.
- Managed team members and delegated tasks effectively.
- Resolved conflicts between team members professionally and efficiently.
- Tracked and analyzed reports covering budgets, operational activities and department metrics.
- Kept accurate inventory records and tracked costs against budget targets.
- Trained junior agents in specialized skills, fostering professional growth and increased work quality.
- Partnered with international agencies to address cross-border crimes, ensuring a global approach to crime prevention efforts.
- Employed strong interpersonal skills when liaising with various stakeholders including victims'' families or witnesses; successfully built rapport that aided investigations and case resolutions.
- Conducted undercover assignments with professionalism, adapting quickly to dynamic environments while maintaining mission focus.
- Strengthened interagency collaborations, sharing critical intelligence with partner organizations to dismantle terrorist cells.
- Bolstered public trust in law enforcement by conducting community outreach programs, emphasizing transparency and accountability.
- Negotiated with hostage-takers (in both Spanish and English) to ensure safe release of captives, demonstrating exceptional crisis negotiation skills.
Education
Bachelor of Science (B.S.) - Kinesiology and Sports Medicine
University of Texas at El Paso
El Paso, Texas05-1996
Skills
- Interviewing and Interrogations
- Human Intelligence Collection
- Excellent Communication
- Strong Investigative Abilities
- Multitasking Ability
- Spanish fluency
LANGUAGE
Spanish - Fluent
American Sign Language - Conversational
Timeline
Special Agent
FEDERAL BUREAU OF INVESTIGATION
06.2002 - 12.2023
Bachelor of Science (B.S.) - Kinesiology and Sports Medicine
University of Texas at El Paso