Rita Galvan
Elgin,TX
Summary
Successful human resource candidate with expertise in employee relations, training and leave administration. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
17
17
years of professional experience
Work History
HR Analyst/Disability Review Coordinator
City Of Corpus Christi - Human Resources Dept
08.2022 - 07.2023
- Coordinated and processed and Limited Duty and Reasonable Accommodation requests.
- Provided guidance on Disciplinary Action to all City Department management staff.
- Processed all Pandemic Leave requests.
- Coordinated monthly random drug , post-accident, work related injury, and return to work testing.
- Created and presented on-site managerial training in regards to FMLA, Accomodations, Progressive Discipline policies and their role as supervisors in this process.
- Conduct investigations based on employee complaints or department concerns and administer disciplinary action that aligns with the findings of the investigation.
- Organize all Civil Service Appeal Hearings from start to finish such as gathering required documentation, creating agendas, taking minutes, meet with the legal team to discuss details of disciplinary actions being appealed, testifying if necessary, and produce notices of appeal decisions.
- Interpret and explain any and all HR policies to employees or supervisors who need clarification.
- Assisted in training new staff members on our day to day processes and policy interpretation.
HR Generalist II
City Of McAllen
11.2021 - 08.2022
- Processed all FMLA requests including gathering all required documentation from the employee as well as sending out notices required under Federal Law.
- Coordinated all return to duty testing and processing.
- Coordinated all Limited Duty requests and work with Department Heads on accommodating employees with medical limitations.
- Created the process for reimbursing first responders PTO and monetary expenses used while in quarantine according to State and Federal Law due to COVID-19 exposure on the job.
- Assisted Director with compensations study and processing of Personnel Action Forms created as a result of the compensation study.
- Part of the Contact tracing team created to minimize COVID-19 work related exposure.
- Create appointments for employees exposed to COVID-19.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
Administrative Manager
City Of McAllen
11.2020 - 11.2021
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Prepared invoices, reports, memos, letters.
- Drafted policies and procedures for the Department, financial statements and other documents, using word processing, spreadsheet, databases, and/or presentation software.
- Submitted and audited all I-9 Documentation for all new employees.
- Read and analyze incoming memos, submissions, and reports, in order to determine their significance and plan their distribution.
- In charge of the department’s records retention schedule.
- Answers Public Information Requests that pertain to our Department.
- Prepare for Appeal Hearings for Disciplinary Actions.
- Gather information from potential new employees for background checks.
- Department Liaison for Random Drug Testing.
- Respond to employment verifications and background check requests.
- Assist in FMLA and COVID 19Contact Tracing.
- Assist staff members with any questions or concerns in the absence of the Director or Assistant Director.
- Suggest training and strategies to make our department run more efficiently; Maintain all confidential records or reprimands, certifications, etc. for employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Met department budgets by monitoring and reporting on office expenses.
- Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.
Administrative Assistant for Dev. Services/Engineering Manager
City Of Pharr
01.2018 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- HR Liason
- Managed and maintained executive's schedule.
- Assisted Director and Assistant Director with any daily departmental needs.
- Prepared invoices, reports, memos, letters, draft policies and procedures for the Department, financial statements and other documents, using word processing, spreadsheet, databases, and/or presentation software;
- Created purchase orders and check requests for accounts payable.
- Kept log on credit card statements and receipts.
- Helped prepare annual and 5 year budget.
- Reconciled all department accounts on a monthly basis.
- Produces monthly expenditure reports.
- In charge of the department’s records retention schedule.
- Answered Public Information Requests that pertain to our Department.
- Created Court Case files for residents that have violated any Ordinances of the City that will be presented to the Municipal Court.
- Supervised 7 clerks in the Development Services Department which includes the Building Safety and Code Compliance Divisions; Holds bi-monthly staff meetings to make sure staff is working well and efficiently and give them an opportunity to express and issues or concerns they have in the department.
- Assisted payroll department with correcting and approving time cards for a department of 35 employees.
- Assisted Human Resources Department by processing all new Development Services and Engineering employees; Prepare all Personnel Action Forms for Development Services and Engineering Departments (35 employees).
- Maintained all confidential records or reprimands, certifications, etc. for employees.
- Reviewed all memos and assignments done by Secretary and Clerks before they are sent out to designated parties,
- Organized Team Building events hosted by each department for all City Staff.
- Assisted citizens with concerns when Directors were unavailable.
- Produces disciplinary notices for personnel when reprimand is required.
- Guided all supervisory staff on any disciplinary action requested as well as administering the disciplinary action to the employee along side their immediate supervisor.
- Conducted exit procedures for all employees separating from the City.
Secretary for Planning & Zoning
City Of Pharr
09.2017 - 01.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared invoices, reports, memos, letter, financial statements and other documents.
- Kept up-to-date daily of general funds, water funds, subdivision funds, escrow funds entries as well as postage daily recordation for end-of-month division report preparation.
- Prepared Planning and Zoning agendas and agenda packets.
- Prepared Planning and Zoning Minutes.
- Filing and Retrieval of department documents, records.
Campus Secretary
PSJA ISD
10.2011 - 01.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Answered phone calls and direct calls to appropriate parties or take messages.
- Conducted research, compiled data, and prepared documents for consideration and presentation by executives, committees, and boards of directors.
- Attended meetings to record minutes.
- Greeted visitors and determined whether they should be given access to specific individuals.
Medical Record and Billing Clerk
Nuestra Clinica Del Valle
09.2009 - 10.2011
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
Secretary
Van-Tech Landscape & Erosion Control
03.2006 - 03.2009
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Processed and issued employee paychecks and statements of earnings and deductions.
- Computed wages and deductions and entered data into computers.
- Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
- Compiled employee time, production, and payroll data from time sheets and other records.
- Processed paperwork for new employees and entered employee information into the payroll system.
- Prepared quarterly tax report.
- Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Created estimated payroll for TxDOT subcontracted jobs.
- Submitted work completion logs to TxDOT for payment.
Education
High School Diploma -
Psja North Early College High School
Pharr, TX05.2002
Skills
- Grievance procedures
- HRIS Expertise
- Onboarding Processes
- Job Descriptions
- Performance Appraisals
- Employee Handbooks
- Job Evaluation
- Diversity and Inclusion
- Employee Relations
- EEO reporting
- Exit Interviews
- Organizational Development
- FMLA Administration
Languages
Spanish
Professional Working
English
Full Professional
Timeline
HR Analyst/Disability Review Coordinator
City Of Corpus Christi - Human Resources Dept
08.2022 - 07.2023
HR Generalist II
City Of McAllen
11.2021 - 08.2022
Administrative Manager
City Of McAllen
11.2020 - 11.2021
Administrative Assistant for Dev. Services/Engineering Manager
City Of Pharr
01.2018 - 11.2020
Secretary for Planning & Zoning
City Of Pharr
09.2017 - 01.2018
Campus Secretary
PSJA ISD
10.2011 - 01.2017
Medical Record and Billing Clerk
Nuestra Clinica Del Valle
09.2009 - 10.2011
Secretary
Van-Tech Landscape & Erosion Control
03.2006 - 03.2009
High School Diploma -
Psja North Early College High School
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