Summary
Overview
Work History
Education
Skills
Timeline
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Rita Garcia

Rita Garcia

Retail Store Manager
Longmont,CO

Summary

High-energy store manager bringing extensive experience in retail settings. Set and enforce consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship builder with an organized nature and sound judgment, focused on maximizing the team.

Overview

31
31
years of professional experience

Work History

Store Manager

Murphy USA
Longmont
02.2023 - 06.2025
  • Onboarded and mentored new employees to enhance team performance.
  • Managed daily store operations, including cash handling and opening/closing procedures.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Maintained accurate records of employee performance reviews.
  • Performed regular price checks to ensure competitive pricing.
  • Updated and maintained store signage and displays.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

Store Manager

7 Eleven Store
Denver
03.2021 - 05.2022
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated and maintained store signage and displays.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Taxi Driver (Independent Contract)

Americab
Lawton
06.2016 - 03.2021
  • Navigated city routes efficiently to ensure timely passenger pickups and drop-offs.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Provided exceptional customer service by addressing passenger needs and concerns promptly.
  • Managed cash transactions accurately, ensuring proper fare collection from passengers.
  • Communicated effectively with dispatch using radio systems for real-time updates and instructions.
  • Adhered to traffic laws and safety regulations while driving to ensure passenger safety.
  • Assisted passengers with luggage and provided directions when needed for convenience.
  • Documented daily logs of trips, including mileage, fuel usage, and passenger feedback for records.
  • Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Greeted customers and provided assistance with luggage.
  • Provided door-to-door service for passengers in a safe and courteous manner.
  • Responded promptly to customer inquiries regarding transportation options and estimated travel time.
  • Monitored traffic conditions to determine most efficient route.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Delivered packages upon request when not transporting passengers.
  • Appeared at designated appointments according to schedule.
  • Performed basic maintenance tasks such as checking fluid levels or tire pressure at the beginning of each shift.

Order Fulfillment Supervisor

Publication Printers
Denver
06.2011 - 04.2016
  • Supervised daily fulfillment operations and managed team workflow.
  • Coordinated inventory management and ensured stock accuracy.
  • Trained staff on safety protocols and operational procedures.
  • Scheduled shifts and assigned tasks to optimize productivity.
  • Monitored order processing and maintained quality standards.
  • Implemented process improvements to enhance efficiency and accuracy.
  • Conducted performance evaluations and provided constructive feedback.
  • Collaborated with cross-functional teams to streamline operations.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Verified items correctly matched to sales check for packing and shipment.
  • Reviewed invoices from vendors for accuracy prior to payment processing.
  • Created reports to track shipment progress, performance metrics, and other related data.
  • Utilized shipping system software to coordinate uploaded files to shipping delivery service.
  • Trained and supervised a staff of 10 employees on proper fulfillment techniques.

Store Manager

7 Eleven Store
Denver
07.1994 - 06.2011
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated and maintained store signage and displays.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Ensured compliance with safety regulations and company policies.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Performed regular price checks to ensure competitive pricing.

Education

GED -

Lester Arnold Alternative HS
Denver, CO
05-1992

Skills

  • Employee training
  • Inventory management
  • Cash handling
  • Customer service
  • Sales analysis
  • Visual merchandising
  • Team building
  • Work scheduling
  • Performance evaluation
  • Safety compliance
  • Bank reconciliation
  • Complaint resolution
  • Staff mentoring
  • Operational efficiency
  • Budgeting and cost control
  • Competitor monitoring

Timeline

Store Manager

Murphy USA
02.2023 - 06.2025

Store Manager

7 Eleven Store
03.2021 - 05.2022

Taxi Driver (Independent Contract)

Americab
06.2016 - 03.2021

Order Fulfillment Supervisor

Publication Printers
06.2011 - 04.2016

Store Manager

7 Eleven Store
07.1994 - 06.2011

GED -

Lester Arnold Alternative HS

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Rita GarciaRetail Store Manager
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