Rita Gomez
Richmond,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Retail Associate
Nest Bedding
06.2023 - 10.2023
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
Housekeeping Supervisor
Self Employed Services
07.2022 - 12.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Desk Clerk/Receptionist
Pacific Coast Staffing
02.2021 - 05.2022
- Greet tenants and visitors, answer telephones, direct calls and take accurate messages
- Responsible for providing security to the building by monitoring surveillance cameras
- Monitor traffic in and out of the building by keeping an accurate log of all visitors
- Maintained the lobby areas neat and clean during shifts
- Responsible for taking out the trash, wiping the front desk down, mopping or vacuuming the front desk area.
Childcare
08.2020 - 01.2021
- Ensure preschool children’s safety during indoors and outdoors activities
- Assisted with potty training and diaper change
- Prepared educational activities
- Assisted with meal preparation and feeding
- Taught and guided children in doing chores like picking up their toys, putting away books, etc
- Work with parents to ensure children’s growth and social development.
Youth Program Leader
H.O.M.E.Y
06.2017 - 02.2019
- Responsible for leading educational youth activities for more than 10 youth
- Conducted activism in the SF Mission District to raise awareness about social issues that impact youth of color
- Organized charity events like providing food and clothing for people without housing
- Participated in social justice protests revolving gun violence, racial injustice, health disparity and other social issues
- Co-authored grants and participated in mural paintings.
- Strengthened academic, social and physical education program offerings for area youth.
- Gathered information and feedback from members about needs and interests.
Education
High School Diploma -
Five Keys Charter School
Eastmont Town Center, Oakland06.2020
Skills
- Excellent hospitality skills
- Good organization, time management and multitasking skills
- Fast learner
- Able to work efficiently in a fast-paced environment
- Ability to Work Under Pressure
- Detailed oriented
- Loss Prevention
- Money Handling
- Customer Service
- Fluent in [Language]
- Flexible Schedule
- Conflict Resolution
Languages
Bilingual (Fluent in Spanish)
Timeline
Retail Associate
Nest Bedding
06.2023 - 10.2023
Housekeeping Supervisor
Self Employed Services
07.2022 - 12.2022
Desk Clerk/Receptionist
Pacific Coast Staffing
02.2021 - 05.2022
Childcare
08.2020 - 01.2021
Youth Program Leader
H.O.M.E.Y
06.2017 - 02.2019
High School Diploma -
Five Keys Charter School
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