Rita Gonzalez

Customer c

• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.

• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Restocked supplies during downtime to continue meeting customer demand for products and services.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Cultivated warm relationships with regular customers.
• Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
• Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Inspected dishes and utensils for cleanliness.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Used hand trucks or manually lifted supplies, equipment and heavy furniture.

• Unloaded items and goods from trucks into main storage area for transfer to shelves.
• Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
• Sorted and properly arranged items.
• Unloaded packages with care and placed in proper staging area.
• Assisted other team members in navigating large loads.
• Used barcode scanners and other technology to track and document cargo information.

• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Cultivated warm relationships with regular customers.
• Restocked supplies during downtime to continue meeting customer demand for products and services.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Checked guests' identification before serving alcoholic beverages.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Served food and beverages promptly with focused attention to customer needs.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted disabled clients to support independence and well-being.
• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Cooked tasty, nourishing meals for patients to promote better nutrition.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted disabled clients to support independence and well-being.
• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Cooked tasty, nourishing meals for patients to promote better nutrition.

• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Identified issues, analyzed information and provided solutions to problems.
• Developed and maintained courteous and effective working relationships.