Rita Harrell King
Mansfield,TX
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
34
34
years of professional experience
Work History
Manager, Contracting and Operations
Baylor Scott & White Health
03.2021 - Current
- Managed relationships for three of the top five managed care payers.
- Collaborated with internal departments to resolve escalated issues impacting contract operations.
- Led implementation of new contract management system ensuring all contracts and related documents are available and cataloged properly. Provided feedback to further refine and shape the product, enhancing the functionality and performance of the system.
Managed Care Specialist
Baylor Scott & White Health
04.2018 - 03.2021
- Maintained database of Managed Care contracts and rates.
- Further enhanced online tools for internal customers.
- Led training sessions for staff members on proper usage of online tools.
- Managed user access permissions, safeguarding sensitive data from unauthorized personnel or misuse.
Manager Contract Development
Baylor Scott & White Health
12.2003 - 04.2018
- Maintained database of Managed Care contracts and rates.
- Developed and transitioned contract summary tools to digital resources.
- Implemented digital file management systems to reduce paper use and increase efficiency.
- Led onsite managed care education opportunities for patient facing staff.
Database Coordinator
Baylor Scott & White Health
12.1998 - 12.2003
- Maintained database of Managed Care contracts and rates.
- Developed contract summary tools for staff across the system.
- Improved database usability by creating customized reports for various departments.
Executive Assistant
Baylor Scott & White Health
09.1996 - 12.1998
- Supported three executive staff and 10-12 managed care team members through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Administrative Assistant
Baylor Institute for Rehabilitation
05.1993 - 09.1996
- Supported Director of Marketing and five marketing staff through scheduling meetings, coordinating travel arrangements, and preparing documents.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Administrative Assistant
Baylor Institute for Rehabilitation
10.1991 - 05.1993
- Provided clerical support to Director of Quality Management.
- Prepared and delivered confidential information to the Physicians and Social Workers meeting with patients and their families to discuss progress and outcomes during Team Conferences for a 92-bed inpatient rehabilitation hospital.
Administrative Secretary
Baylor Institute for Rehabilitation
01.1991 - 10.1991
- Answered multi-line phone system for a 92-bed hospital, routing calls, delivering messages and greeting visitors.
- Provided clerical support to Director of Business Services and team.
Skills
- Service excellence
- Collaborative decision-making
- Problem-solving aptitude
- Contract management
- Attention to detail
Timeline
Manager, Contracting and Operations
Baylor Scott & White Health
03.2021 - Current
Managed Care Specialist
Baylor Scott & White Health
04.2018 - 03.2021
Manager Contract Development
Baylor Scott & White Health
12.2003 - 04.2018
Database Coordinator
Baylor Scott & White Health
12.1998 - 12.2003
Executive Assistant
Baylor Scott & White Health
09.1996 - 12.1998
Administrative Assistant
Baylor Institute for Rehabilitation
05.1993 - 09.1996
Administrative Assistant
Baylor Institute for Rehabilitation
10.1991 - 05.1993
Administrative Secretary
Baylor Institute for Rehabilitation
01.1991 - 10.1991