Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Rita Harris

Harvest,AL

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized Leasing Specialist known for easily connecting and engaging residents and new clientele. Smart professional with passion for profitable property management. Known for acting quickly in stressful situations and remaining solutions-oriented under pressure.

Overview

10
10
years of professional experience

Work History

Provider Data Specialist

ANTHEM Health Services
07.2016 - 01.2024
  • Facilitated effective communication between internal departments regarding updates or changes to provider information for seamless operations.
  • Implemented quality control measures to identify discrepancies in provider data, ensuring timely resolution of issues.
  • Maintained strong relationships with external stakeholders such as medical groups and health plans to ensure seamless collaboration on provider-related matters.
  • Managed multiple projects simultaneously, ensuring all deadlines were met while maintaining a high level of accuracy and professionalism in the work produced.
  • Supported providers with accurate data entry and maintenance, fostering positive relationships between providers and the organization.
  • Provided exceptional customer service by promptly resolving provider inquiries and concerns related to their data.
  • Developed comprehensive training materials for new hires, improving overall team performance.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed approximately 75 emails and faxes from providers and per day.

Leasing Consultant

S&S Property Management Inc.
03.2014 - 07.2016
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Responded to requests and scheduled appointments for property showings.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Kept properties in compliance with local, state, and federal regulations.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Contributed valuable input during team meetings, sharing ideas on how to improve processes and enhance the overall resident experience.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Boosted property revenue by skillfully negotiating lease terms and rent increases.

Education

High School Diploma -

East Limestone High
Athens, AL
05.2023

Skills

  • HIPAA Compliance
  • Medicare knowledge /Medicaid knowledge
  • Provider Relations
  • Credentialing Processes
  • Data Entry
  • Analytical Thinking
  • Customer service-focused
  • Administrative Support
  • Fair Housing Regulations
  • Microsoft Office/ Excel
  • Sales expertise

Custom

Alabama Real Estate License / 2024

Timeline

Provider Data Specialist

ANTHEM Health Services
07.2016 - 01.2024

Leasing Consultant

S&S Property Management Inc.
03.2014 - 07.2016

High School Diploma -

East Limestone High

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