Rita Havrilla
Cincinnati,OH
Summary
Organized and dedicated Administrative Assistant and Leasing Manager with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Cincinnati Children's Hospital
06.2012 - 11.2013
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Leasing Manager; Human Resources
Medical Recovery Systems, Inc.
04.2007 - 06.2012
- Increased client satisfaction by addressing concerns promptly and effectively resolving issues.
- Built strong relationships with clients and employees through exceptional customer service, management and assisting with human resources.
- Streamlined the leasing process for efficiency by working with Recruiting Manager.
- Developed marketing strategies to attract new employees, ultimately improving hiring rates.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Roger Bacon Catholic High School
Cincinnati, OHSkills
- Clerical Support
- Scheduling
- Meeting Planning
- Performance Management
- Policy Implementation
- Workforce Management
- Task Delegation
- Recruiting and Interviewing
Affiliations
- Crossroads Volunteer
References
References available upon request.
Timeline
Administrative Assistant
Cincinnati Children's Hospital
06.2012 - 11.2013
Leasing Manager; Human Resources
Medical Recovery Systems, Inc.
04.2007 - 06.2012
High School Diploma -
Roger Bacon Catholic High School
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