Rita Iseni
The Bronx,NY
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier/Restaurant Server
Mario's Pizza Shop
The Bronx, NY
01.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier/Restaurant Server
Arturo's Pizza Kitchen
The Bronx, NY
05.2022 - 12.2023
Supervisor
Kimberly Hotel-Suite
Manhattan, NY
02.2023 - 08.2023
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Education
High School Diploma -
Anton Ceta
Albania06-2019
Skills
- Drawer balancing
- Payment Processing
- Payment Collection
- Cash Register Operation
- ID Verification
- Customer Assistance
- Customer Service
- Cash Handling
- Guest inquiries
- Records Maintenance
- Issue Resolution
- Cleaning and sanitizing
- Credit and cash transactions
- Customer Relations
- Order Taking
Languages
English
Full Professional
Albanian
Native/ Bilingual
Spanish
Limited
Timeline
Cashier/Restaurant Server
Mario's Pizza Shop
01.2024 - Current
Supervisor
Kimberly Hotel-Suite
02.2023 - 08.2023
Cashier/Restaurant Server
Arturo's Pizza Kitchen
05.2022 - 12.2023
High School Diploma -
Anton Ceta
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