Summary
Work History
Education
Skills
Timeline
Generic

Rita Jones

Garfield Hts ,OH

Summary

Dynamic and compassionate professional with a proven track record at Laurel Lake, excelling in patient care and emotional support. Demonstrated expertise in HIPAA compliance and end-of-life care, enhancing patient dignity and comfort. Achieved a significant increase in patient satisfaction through exceptional bedside manner and diligent attention to safety measures.

Work History

STNA

Laurel Lake
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Reduced risk of infections with diligent adherence to hygiene and sanitation protocols.
  • Conducted regular safety checks on patient rooms, addressing potential hazards immediately.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.

Scheduling Coordinator/dispatch

MIA Transportation
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Worked with manager and supervisor to plan and coordinate production schedules.

Home Daycare Owner

Peaches Daycare
  • Cultivated strong relationships with parents to establish trust and open communication regarding their child''s progress.
  • Organized field trips to enhance cultural awareness and provide diverse learning experiences outside the home setting.
  • Coordinated parent involvement opportunities such as workshops, parenting classes, and family events to foster a strong sense of community within the daycare setting.
  • Implemented creative art projects to stimulate imagination and encourage self-expression in young children.
  • Conducted assessments to track individual progress in key development areas such as cognitive, emotional, social, and physical growth.
  • Adapted the learning environment to accommodate children with special needs or disabilities ensuring inclusivity for all participants.
  • Developed and operated within annual operational budget of $Amount.
  • Established a consistent daily routine that balanced structured activities with free play time for optimal child development.
  • Assisted children with developing good hygiene habits such as hand-washing, tooth-brushing, and toilet training when necessary.
  • Maintained compliance with local licensing regulations by regularly updating documentation, attending workshops, and undergoing inspections as required.
  • Promoted early literacy skills by integrating storytime and reading activities into the daily routine.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Implemented daily routines and activities to stimulate and engage children.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Provided support and guidance to children in conflict resolution.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Responded to inquiries from parents and guardians.
  • Encouraged children's emotional and social development.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Assisted in potty training and toilet hygiene.

Sales Associate

Sears
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.

Education

N/A - Nursing

Lakeland Community College
Kirkland, Ohio

Diploma - Geriatrics

John Marshall High School
3952 W. 140th St.
08.1984

Skills

  • End-of-life care
  • HIPAA compliance
  • Dressing assistance
  • Bathing assistance
  • Feeding assistance
  • Patient care
  • Continuing education
  • Basic life support
  • Pressure ulcer prevention
  • Vital signs monitoring
  • Patient transfers
  • Emotional support
  • Positioning patients
  • OSHA standards
  • Nutrition support
  • Safety measures
  • Maintaining boundaries
  • Personal hygiene
  • Toileting assistance
  • Fall prevention
  • Range of motion exercises
  • Reliable team player
  • Bedside manner
  • Documenting behaviors
  • Compassionate

Timeline

STNA

Laurel Lake

Scheduling Coordinator/dispatch

MIA Transportation

Home Daycare Owner

Peaches Daycare

Sales Associate

Sears

N/A - Nursing

Lakeland Community College

Diploma - Geriatrics

John Marshall High School
Rita Jones