Summary
Overview
Work History
Education
Skills
Professional Skills
Timeline
Generic

Rita Kassak

San Pedro,CA

Summary

Detail oriented human with excellent customer service skills, and early career experience with Marriott Hotels (Munich, Germany) and Holiday Inn, seeks an In-Room-Dining Server position at which I can apply a lifetime of experience.

Overview

34
34
years of professional experience

Work History

Set Decoration Buyer

I.A.T.S.E Local 44
11.2012 - 03.2024
  • Maintain complete documentation and records of all purchasing activities
  • Work with retail and prop house vendors to acquire furniture, art, food items and other elements that end up on a "Set".
  • Coordinate with trucks and Set Dressers to ensure timely delivery to stages.
  • Collaborated production designers and decorators to understand needs and determine purchasing requirements.
  • Established relationships with vendors to secure competitive pricing and discounts.

Event VIP Installer

Freelance
06.2023 - 09.2023
  • Assess event locations blueprints of VIP areas
    • Unload furniture and other accessories and stage for installation
    • Set up "easy ups", furniture and other elements for VIP artists/musicians at music festivals
  • Communicate with artist management and catering on specific needs
    • Dress artist trailers; hang art, add pillows and other comforts
    • Assemble and craft floral art
    • Strike event by cataloging items and staging for loading back onto trucks
    • Events include Coachella, Ohana Fest and Power Trip

Public Relations Manager

Podium Distribution
08.2008 - 11.2008

• Partner with skate, snow and surf team managers to create a story for athletes, footwear and accessories for the Action Sports Brand

• Create relationships with respective media outlets to promote brands
• Coordinate with designers on seasonal catalogs during photo shoots and production

• Write quarterly news letter to keep international sales reps and partners in the loop about home-base happenings

• Create guest lists for events such as video premiers, art openings and company parties, and ensuring that "high profile" athletes woud attend

Room Service Server

Marriot Hotel
06.1990 - 01.1994
  • Worked for Marriott Hotels in Cleveland and Munich, Germany
  • Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
  • Completed orders with speed and accuracy, maintaining exceptional service standards each day, especially when hotel bookings were 80% and above
  • Verified accuracy and quality of orders before delivery.
  • Prepared special services for guests such as honeymoon and other romantic packages.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Restocked supplies to keep team efficient and ready for guests' orders.
  • Met guests' needs by delivering meals and snacks and retrieving additional items.

Education

Bachelor of Arts - Rhetoric Communication, Minor: German Literature

Kent State University
Kent, OH

Skills

  • Speak Hungarian, German and some Spanish
  • Time management abilities
  • Strong communication and interpersonal skills
  • Knowledge of food safety and hygiene standards
  • Basic POS (Point of Sale) system proficiency
  • Food presentation talent
  • Space set up
  • Phone orders
  • Organizational abilities
  • Wine pairing

Professional Skills

Customer Service Excellence:

  • Early career experience with food service allowed me to provide personable service that keep customers coming back
  • Resolved guest complaints promptly and professionally
  • Go above and beyond with dietary requirement and other special requests
  • Ability to communicate with people from different cultures and build relationships

Efficient Food and Beverage Handling:

  • Managed food and beverage room service orders efficiently by preparing carts in a timely manner
  • Maintained cleanliness and organization of workstations and dining areas by using the "clean as you go" mantra
  • Assisted in setting up and breaking down events
  • Communicated effectively with kitchen and bar staff to ensure accurate and timely delivery of food and drinks
  • Covered shifts in other Food & Beverage departments such as Catering and Hosting


Timeline

Event VIP Installer

Freelance
06.2023 - 09.2023

Set Decoration Buyer

I.A.T.S.E Local 44
11.2012 - 03.2024

Public Relations Manager

Podium Distribution
08.2008 - 11.2008

Room Service Server

Marriot Hotel
06.1990 - 01.1994

Bachelor of Arts - Rhetoric Communication, Minor: German Literature

Kent State University