Rita L. Gray
Jacksonville,FL
Summary
I have over 35 years’ experience in Corporate America, documenting workflows, streamlining processes, and ensuring quality. I am familiar with general ledger, accounts payable and receivable, and I am comfortable doing complex analysis and forensic review. I am adaptable, flexible, and I believe in ownership of issues until fully resolved. I enjoy complex puzzles and working alone, but I am also a sociable individual who enjoys working with a team.
Overview
37
37
years of professional experience
2013
2013
years of post-secondary education
Work History
Accountant II/ Corporate Shared Services Team
Adecco Group North America
03.2018 - Current
- Maintain Fixed Assets subledger for 4 companies in Puerto Rico and Canada, process all changes and provide monthly rollforward reports and analyses
- Journalize cash transactions for both US and Canada bank accounts by end of Day 3 of Close
- Design and maintain a team pivot of all bank accounts for ongoing balance reviews
- Calculate and journal monthly accruals for IT expenses- track capitalizable costs and work with project managers for timely asset creation
- Review all paid and pending invoices to identify duplicates and overcharges
- Review and approve IT purchase orders
- Maintain an amortization schedule for prepaid software, marketing and other accounts
- Accrue for expected renewals
- Reconcile AR, AP, and Payroll bank accounts each month
- Research and resolve all variances within 60 days
- Maintain backup files for audit
- Create and update processing instructions for all entries and reconciliations
- Oversee the coding and deposit of all non-AR checks received in the accounting department
- The company transitioned over time from Oracle EBS and PeopleSoft to Cloud
- It purchased and sold other companies and integrated those reporting systems
- It took over ledgers and accounts from other teams involving data scrubbing and forensic accounting
- It is in a constant state of flux and reorganization
Client Services Specialist/ 2nd Level Corporate Collections
Adecco Group North America
01.2016 - 03.2018
- Invoiced customers for three companies; processed A/R adjustments; assisted customers with their billing questions and service needs
- Supported front office personnel with middle office payroll and billing
- Collected payments and managed aging for designated regions; Researched and re-opened certain accounts deemed 'uncollectible' by the supervisor
- Gathered data for those sent to 3rd party collections
- After reducing the aging for my assigned branches by over 70% I volunteered for 2nd level collections to resolve accounts prior to bad debt write-offs and 3rd party collections
Billing Analyst
Advent Software, Inc.
05.2013 - 08.2015
- Invoiced over 4,000 customers for multiple products with complex contract pricing and schedules; performed monthly analysis of billing data and researched variances
- Managed new client setup; audited contracts for revenue compliance, drafted amendments, facilitated license transfers
- Reported to Accounting for deferrals and accruals, assisted FP&A team with forecasting and retention reports, updated DecisionPoint reports for executive team
- Produced pricing and invoicing training materials and educated finance staff, field force, and service personnel
- For billing large clients with custom contracts, I created a tool with data links that reduced processing time by over 50%
Staff Accountant
Advent Software/Black Diamond Performance Reporting, LLC
12.2011 - 05.2013
- Applied receipts, credits and adjustments in QuickBooks, processed deposits and regular ACH payments
- Reconciled bank statements and daily cash, prepared journal entries in excel and assisted in month-end close
- Performed pricing analysis, contract audits, and marketing recommendations
- Oversaw monthly billing cycle and account collections, assisted customers
- Assisted in migration to Oracle, including data scrubbing and workflow documentation
- I successfully reduced the aging receivables by over $1 million in less than a year
- I designed automated workflows that allowed scaling from 200 to 700 monthly-billed customers without additional staffing
Seasonal Revenue Recognition Analyst
Acosta Sales & Marketing
05.2011 - 12.2011
- Audited brokerage commissions from manufacturing clients
- Identified irregularities in the revenue stream using pivot tables
- Reviewed varied brokerage contracts for compliance
Executive Assistant to Employee Benefits Consultant
Plan Analysts, Inc.
04.2006 - 05.2008
- Handled scheduling, communications, database maintenance, office supplies, document management, and environmental controls
- Published marketing materials, produced client enrollment media
- Researched special projects, developed proposal criteria for client benefit programs
Multiple Positions
Guardian Life Insurance Company of America
01.1988 - 11.2004
- Medical Claims reviewer
- High volume, production environment
- Quality Assurance Coordinator- developed criteria for claims audits, researched nontraditional medical treatments, reviewed workflows for HIPAA, COBRA and ERISA compliance
- Sales Support Associate, Customer Response Specialist, Trainer/Supervisor of temporary employees, PPO Network Liaison, Large Case Management Coordinator, Fraud Investigator, Specialty Claims Approver
- I identified numerous fraudulent providers, negotiated discounts with hospitals for high-dollar claims, identified and tracked Case Management candidates, trained and supported national sales Rookie of the Year
Education
BA - Accounting, Spanish
University of North Florida
Valedictorian - undefined
St Johns River Community College
Associate Customer Service - Honors
Life Office Management Association
Skills
- Oracle Enterprise and Cloud
- PeopleSoft Payroll and Financials
- Catalyst
- Clarity
- QuickBooks
- SalesForce
- Office 365
- Excel
- Pivot tables
- graphs
- XLookups
- IF statements
- nested formulas
- WORD
- Access
- Outlook
Websites
Timeline
Accountant II/ Corporate Shared Services Team
Adecco Group North America
03.2018 - Current
Client Services Specialist/ 2nd Level Corporate Collections
Adecco Group North America
01.2016 - 03.2018
Billing Analyst
Advent Software, Inc.
05.2013 - 08.2015
Staff Accountant
Advent Software/Black Diamond Performance Reporting, LLC
12.2011 - 05.2013
Seasonal Revenue Recognition Analyst
Acosta Sales & Marketing
05.2011 - 12.2011
Executive Assistant to Employee Benefits Consultant
Plan Analysts, Inc.
04.2006 - 05.2008
Multiple Positions
Guardian Life Insurance Company of America
01.1988 - 11.2004
Valedictorian - undefined
St Johns River Community College
Associate Customer Service - Honors
Life Office Management Association
BA - Accounting, Spanish
University of North Florida
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