Rita Liptak
Revenue Cycle Manager
Pittsburgh,PA
Summary
Dynamic Revenue Cycle Manager with a proven track record at Optum Services, excelling in denial resolution and billing cycle optimization. Expert in enhancing team performance through mentorship and training, fostering collaboration and adaptability. Achieved significant reductions in accounts receivable days while maintaining high standards of reliability and compliance.
Knowledgeable Revenue Cycle Manager with proven background in revenue cycle management, delivering strategic improvements to optimize financial performance. Successfully implemented process enhancements and streamlined billing operations, resulting in efficient revenue collection and improved patient satisfaction. Demonstrated expertise in healthcare finance and team leadership, fostering collaboration and driving results.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Revenue Cycle Manager
McKesson-Change Healthcare-Optum Servces
07.2001 - 02.2025
- Led initiatives to optimize revenue cycle processes and enhance operational efficiency.
- Mentored staff in best practices for billing, collections, and claims management.
- Developed training materials and conducted workshops to enhance team performance.
- Established key performance indicators to monitor revenue cycle effectiveness and compliance.
- Maintained a thorough understanding of regulatory requirements, ensuring compliance throughout all aspects of the revenue cycle.
- Analyzed complex data sets to derive actionable insights for improving internal processes related to revenue cycle management.
- Championed system enhancements that improved automated billing functionality.
- Reduced denial rates through meticulous claims review and enhanced coding practices, ensuring maximum revenue capture.
- Developed and implemented training programs for new hires, leading to more competent and effective billing team.
- Reduced days in accounts receivable by implementing more efficient follow-up procedures with payers.
- Established continuous improvement culture within revenue cycle department, fostering innovation and efficiency.
- Managed a team of dedicated medical billers, focusing on professional development opportunities and maintaining a positive work environment conducive to high levels of productivity.
- Achieved key performance metrics goals by setting expectations for the team''s output quality standards while monitoring progress toward objectives closely throughout each reporting period.
- Boosted team productivity through effective delegation of tasks, setting performance targets, and providing constructive feedback.
- Conducted performance reviews and implemented improvement plans.
Accounts Receivable Supervisor
Per-Se Technologies-McKesson
10.2001 - 06.2003
- Supervised accounts receivable team to ensure timely processing of invoices and payments.
- Developed and implemented streamlined procedures for tracking outstanding accounts and collections.
- Mentored junior staff on best practices for customer account management and dispute resolution.
- Analyzed aged receivables reports to identify trends and recommend improvements in collection strategies.
- Managed a team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
- Set goals for accounts receivable team of 20 clerks and developed strategies to meet goals.
- Collaborated with internal departments to resolve billing discrepancies, improving interdepartmental communication.
Accounts Receivable and Billing Clerk
Medaphis-Per-Se Technologies
09.1997 - 10.2001
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Optimized revenue recognition by monitoring aging reports, identifying uncollected amounts, and taking appropriate action to recover outstanding balances.
- Enhanced cash flow by efficiently processing and managing accounts receivable.
- Delivered high-quality work under tight deadlines while maintaining attention to detail resulting in increased productivity.
- Provided training and support to junior staff on billing procedures and software use.
- Implemented process improvements that streamlined billing workflows, reducing errors.
- Collaborated with cross-functional teams to resolve billing inquiries efficiently.
Education
High School Diploma -
Perry Traditional Academy
Pittsburgh, PA06.1990
Skills
- Revenue performance
- Denial resolution
- Billing cycle expertise
- Account monitoring
- Medical billing
- Billing cycle performance
- Reliability
- Teamwork and collaboration
- Adaptability and flexibility
- Relationship building and management
- Multi Specialty Billing experience (Anesthesia, Radiology, Path-Lab, Neonatal
Timeline
Accounts Receivable Supervisor
Per-Se Technologies-McKesson
10.2001 - 06.2003
Revenue Cycle Manager
McKesson-Change Healthcare-Optum Servces
07.2001 - 02.2025
Accounts Receivable and Billing Clerk
Medaphis-Per-Se Technologies
09.1997 - 10.2001
High School Diploma -
Perry Traditional Academy
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