Rita Lyons
Twin Lake,MI
Summary
Dynamic Director of Social Services with extensive experience at Castle Pines Health And Rehab, excelling in crisis intervention and patient advocacy. Proven track record in facilitating care plans and enhancing psychosocial well-being, while fostering strong relationships with families and interdisciplinary teams to ensure compliance and outstanding resident care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Social Services
Castle Pines Health And Rehab
Lufkin, TX
04.2018 - 05.2025
- Facilitated weekly care plan meetings for rehab patients and their families.
- Participated in daily Inter-Disciplinary Team meetings to address resident needs and concerns.
- Documented and addressed resident grievances.
- Coordinated referrals to counseling services and behavioral health facilities when necessary.
- Oversaw coordination of dental and podiatry visits at facility
- Managed patient discharge processes, integrating home health and durable medical equipment
- Nurtured connections with resident families, facilitating outstanding care for loved ones.
- Conducted assessments to evaluate residents' psychosocial needs and challenges.
- Advocated for residents' rights and access to necessary community resources.
- Managed compliance with regulatory standards in social services delivery.
- Collaborated with other departments within the organization to coordinate efforts towards achieving common goals.
- Fostered mutually beneficial working relationships with other social service organizations in community with emphasis on sharing best practices.
- Maintained accurate records for all cases as required by state law or agency policy.
- Assisted residents in adjustment to new environments and provided counseling for resident and family to assure psychosocial health and contentment.
Director of Social Services
Treviso Transitional Care Longview
Longview, TX
10.2015 - 04.2018
- Facilitated weekly care plan meetings for rehab patients and their families.
- Participated in daily Inter-Disciplinary Team meetings to address resident needs and concerns.
- Documented and addressed resident grievances.
- Coordinated referrals to counseling services and behavioral health facilities when necessary.
- Oversaw coordination of dental and podiatry visits at facility
- Managed patient discharge processes, integrating home health and durable medical equipment
- Nurtured connections with resident families, facilitating outstanding care for loved ones.
- Conducted assessments to evaluate residents' psychosocial needs and challenges.
- Advocated for residents' rights and access to necessary community resources.
- Managed compliance with regulatory standards in social services delivery.
- Collaborated with other departments within the organization to coordinate efforts towards achieving common goals.
- Fostered mutually beneficial working relationships with other social service organizations in community with emphasis on sharing best practices.
- Maintained accurate records for all cases as required by state law or agency policy.
- Assisted residents in adjustment to new environments and provided counseling for resident and family to assure psychosocial health and contentment.
Director of Social Services
Heritage Oaks West
Corsicana, TX
12.2014 - 10.2015
- Facilitated weekly care plan meetings for rehab patients and their families.
- Participated in daily Inter-Disciplinary Team meetings to address resident needs and concerns.
- Documented and addressed resident grievances.
- Coordinated referrals to counseling services and behavioral health facilities when necessary.
- Oversaw coordination of dental and podiatry visits at facility
- Managed patient discharge processes, integrating home health and durable medical equipment
- Nurtured connections with resident families, facilitating outstanding care for loved ones.
- Conducted assessments to evaluate residents' psychosocial needs and challenges.
- Advocated for residents' rights and access to necessary community resources.
- Managed compliance with regulatory standards in social services delivery.
- Collaborated with other departments within the organization to coordinate efforts towards achieving common goals.
- Fostered mutually beneficial working relationships with other social service organizations in community with emphasis on sharing best practices.
- Maintained accurate records for all cases as required by state law or agency policy.
- Assisted residents in adjustment to new environments and provided counseling for resident and family to assure psychosocial health and contentment.
Education
Bachelor of Arts - Social Work
Northwestern Oklahoma State University
Alva, OK07-2013
Skills
- Care plan facilitation
- Psychosocial assessment
- Regulatory compliance
- Crisis intervention
- Discharge planning
- Team collaboration
- Grievance and conflict resolution
- Data documentation
- Interdisciplinary communication
- Relationship building
- Cognitive assessment
- Patient advocacy
- Referral coordination
- Family support and assistance
- Effective patient communication
- Teamwork
- Problem-solving
- Organizational skills
- Active listening
- Interpersonal skills
- Time management abilities
Certification
- Michigan Bachelors Social Worker License #6802093085 - Issued May 2025 - Expires April 2028
References
References available upon request.
Timeline
Director of Social Services
Castle Pines Health And Rehab
04.2018 - 05.2025
Director of Social Services
Treviso Transitional Care Longview
10.2015 - 04.2018
Director of Social Services
Heritage Oaks West
12.2014 - 10.2015
Bachelor of Arts - Social Work
Northwestern Oklahoma State University
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