Rita Mackey
Sand Springs
Summary
General Manager with a proven track record at American Parking, excelling in operations management and budget planning. Expert in developing policies that enhance efficiency and foster strong vendor relations. Adept at training teams in customer service excellence while ensuring fire safety compliance and effective resource allocation.
Overview
15
15
years of professional experience
Work History
General manager
American Parking
Okc
04.2010 - 04.2025
- Managed daily operations of parking facilities and staff coordination.
- Developed and implemented policies for efficient parking management services.
- Oversaw budget planning and resource allocation for operational needs.
- Trained and mentored team members on customer service best practices.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Conducted fire suppression system inspections and maintenance on equipment.
Education
Bachelor of Science - Psychology
Southern Nazarene University
Bethany, OK02-2017
Skills
- Operations management
- Scheduling systems
- Vendor relations
- Fire safety compliance
- Budget planning
- Policy development
- Staff coordination
- Resource allocation
- Customer service
Timeline
General manager
American Parking
04.2010 - 04.2025
Bachelor of Science - Psychology
Southern Nazarene University
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