Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rita Mahuna

Ocala

Summary

Behavior Health Technician with proven expertise at SMA Healthcare in crisis intervention and patient advocacy. Skilled in behavior modification and compassionate care, I successfully improved patient outcomes through tailored treatment plans and effective communication. Committed to fostering teamwork and enhancing client engagement, I consistently delivered high-quality support in challenging environments.

Overview

11
11
years of professional experience

Work History

Behavior Health Technician

SMA Healthcare
12.2023 - Current
  • Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
  • Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
  • Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
  • Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Developed visual schedules and other supports for clients requiring additional structure during daily activities, increasing independence levels over time.
  • Conducted client rounds to check on residents.
  • Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
  • Improved patient outcomes by implementing evidence-based behavioral modification techniques.
  • Searched resident belongings prior to and during stays.
  • Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
  • Collaborated with interdisciplinary teams to create comprehensive and individualized care plans for each patient.
  • Prepared and submitted daily [Type] reports to management.
  • Utilized data-driven decision-making processes to evaluate the effectiveness of interventions and adapt treatment approaches as necessary.
  • Facilitated skill-building groups aimed at improving social functioning among patients struggling with interpersonal difficulties.
  • Worked closely with psychiatrists to coordinate medication management efforts, ensuring optimal results from pharmacological treatments when indicated alongside behavioral interventions.
  • Performed client intake procedures according to internal standards for new admissions.
  • Increased patient engagement in therapy sessions through the use of personalized motivational strategies and rapport-building techniques.
  • Conducted regular treatment reviews with clients and families, celebrating successes and collaboratively addressing ongoing challenges.
  • Mentored new Behavior Health Technicians, sharing knowledge and expertise while ensuring adherence to established protocols and procedures.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Provided therapeutic activities to assist with patient development.
  • Treated clients and families with respect and dignity.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Counseled and mentored clients on substance use and life choices.
  • Administered patient medications and tracked dosages.
  • Maintained patient records, documenting changes in patient condition.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Assisted with medication administration and counting and pouring medications.
  • Developed individualized treatment plans for patients in collaboration with mental health professionals.
  • Assessed patient progress and reported changes to supervising physician.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
  • Charted on each patient daily.
  • Organized recreational activities to assist in patient recovery.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Assisted in development of therapeutic activities for patients.

House Keeping

The Guest House Rehab/Treatment Facility
10.2022 - 08.2023
  • Maintained high standards of cleanliness throughout the store premises by implementing strict housekeeping routines.
  • Promoted a clean working environment through regular housekeeping activities and adherence to sanitation protocols.
  • Streamlined communication between housekeeping staff and management, addressing concerns promptly and professionally.
  • Streamlined housekeeping processes, resulting in reduced labor costs and increased efficiency.
  • Promoted a safe and comfortable living environment by performing light housekeeping duties.
  • Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
  • Maintained a safe and clean home environment for patients, conducting thorough housekeeping tasks as needed.
  • Answered calls for housekeeping problems such as spills and broken glasses.
  • Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
  • Worked closely with housekeeping staff to ensure room readiness before guest checkins.
  • Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
  • Promoted effective communication between residents and housekeeping staff, fostering positive relationships within the household.
  • Contributed to the hotel''s success by consistently meeting or exceeding housekeeping targets.
  • Streamlined room inspection processes for improved housekeeping and overall cleanliness.
  • Collaborated with housekeeping team to ensure all rooms were prepared and ready for guest arrivals.

Glacoma Tester

Ocala Eye
07.2022 - 08.2022
  • Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
  • Collaborated with development teams to resolve defects and improve the overall stability of applications.
  • Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.

Professional Driver

Swift Transportation
08.2014 - 08.2021
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
  • Kept completely clean driving record with no reportable incidents.
  • Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
  • Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
  • Picked up loads and secured properly to maintain safety and avoid damaging products.
  • Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
  • Drove various types of vehicles including sedans, SUVs, vans, small trucks or buses ensuring adaptability across diverse assignments within the fleet team.
  • Maintained [Type] endorsement without lapse.
  • Enhanced overall road safety by participating in ongoing defensive driver education courses.
  • Operated [Type of Vehicle] while following all safety protocols and procedures.
  • Enhanced route planning efficiency for optimized travel time and fuel consumption.
  • Completed routes efficiently and according to compliance rules.
  • Handled emergency situations calmly and effectively, prioritizing passenger safety above all else.
  • Supported operational efficiency by submitting accurate trip logs, expense reports, and other necessary documentation in a timely manner.
  • Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.

Education

GED -

Central Fl College
Lecanto, FL
08-1988

Skills

  • Professional boundaries
  • Self-awareness
  • Security procedures
  • Documentation skills
  • Substance abuse experience
  • Infection control
  • Mental health support
  • Multicultural competence
  • Client transportation
  • Crisis intervention
  • Behavior modification
  • Activity monitoring
  • Individual counseling
  • Substance abuse counseling
  • Therapeutic communication
  • First aid and CPR
  • Trauma-informed care
  • Problem-solving
  • Relationship building
  • Compassionate care
  • Clinical documentation
  • Medication administration
  • Behavior management
  • Behavioral management
  • De-escalation techniques
  • Patient advocacy
  • Patient safety management
  • Discharge planning
  • Patient assessment
  • Data confidentiality
  • Group therapy facilitation
  • Treatment Planning
  • Emergency intervention
  • Recovery support
  • Health plan benefits
  • Patient protection
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Detail-orientated
  • Active listening
  • Patient safety
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Behavioral support
  • Decision-making
  • Patient confidentiality
  • Safety procedures
  • Team building
  • Vitals monitoring
  • HIPAA requirements
  • Task prioritization
  • Health promotion
  • Medical terminology
  • Self motivation
  • Employee training
  • Conflict resolution
  • Care coordination
  • Motivational interviewing
  • Interpersonal communication
  • Record keeping
  • Encouragement and motivation
  • Time management abilities

Timeline

Behavior Health Technician

SMA Healthcare
12.2023 - Current

House Keeping

The Guest House Rehab/Treatment Facility
10.2022 - 08.2023

Glacoma Tester

Ocala Eye
07.2022 - 08.2022

Professional Driver

Swift Transportation
08.2014 - 08.2021

GED -

Central Fl College

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Rita Mahuna