Rita Mendoza
Yakima,WA
Summary
Dynamic and detail-oriented professional with 30 years of customer service experience, notably at Walmart, where I optimized product placement and enhanced the shopping experience. Reliable and organized, I excel in multitasking and have a proven track record of improving store appearance and customer satisfaction through effective merchandising strategies.
Overview
18
18
years of professional experience
Work History
Zone Merchandiser
Walmart
04.2024 - 12.2025
- Executed planograms to optimize product placement and enhance customer shopping experience.
- Collaborated with department managers to align merchandising strategies with sales goals.
- Coordinated seasonal merchandise transitions to maximize visual impact and sales potential.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Pharmacy Assistant/Cashier
Rite Aid
09.2018 - 10.2022
- Helped assist the Pharmacy Technician, Pharmacist, and Pharmacy Manager with serving customers and maintaining the Pharmacy department.
- Assisted with sales processing payments, bagging prescriptions, answering phone calls, and counted out prescriptions.
- Managed the pharmacy will-call area, including placing and retrieving prescriptions for clients.
- Performed routine inventory control tasks and checks on quantities, quality, and availability against records.
Cashier/Stocker
Rite Aid
06.2017 - 09.2018
- Provided a positive customer experience with friendly service.
- Ensured that the sales floor was maintained to a high standard and all merchandise was displayed neatly at all times, especially during the busiest periods..
- Carried out transactions on cash register, including cash, card, checks, refunds/exchanges.
- Promptly unloaded deliveries and stocked shelves for customer satisfaction.
IP Provider
COPES DSHS
09.2007 - 08.2016
- Performed a variety of daily tasks and activities for a patient to live a more independent life.
- Assistance with activities for daily living, medication dosages/treatments and setting up, preparing and cleaning after meals.
- Maintained a clean, comfortable and safe environment for client.
- Accompanied clients to appointments, shopping for househeld necessities and etc.
Education
Some College - GED
OIC
Yakima, WA08-1992
Skills
- Reliable and punctual
- Quick learner and can multi task
- Professional and dependable
- 30 years with Customer service experience
- Detail oriented
- Organizational skills
Timeline
Zone Merchandiser
Walmart
04.2024 - 12.2025
Pharmacy Assistant/Cashier
Rite Aid
09.2018 - 10.2022
Cashier/Stocker
Rite Aid
06.2017 - 09.2018
IP Provider
COPES DSHS
09.2007 - 08.2016
Some College - GED
OIC