Rita Mintert
Saint Charles,MO
Summary
A motivated and dedicated professional, seeking a position to apply a track record of delivering outstanding results. With a fast-paced and quick learning ability, will be determined to become a valuable asset to your business. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Owner and Designer
Tulle & Twig
2012.04 - Current
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans
- Improved monthly sales with successful marketing, sales and customer relations approaches
- Managed customer service inquiries and complaints for customer satisfaction
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
Medical Spa Marketing and Sales Consultant
Even Esthetics
2019.05 - 2023.11
- Planned and executed events and marketing programs to increase qualified leads.
- Consulted with clients on business issues and developed innovative proposals.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key accounts.
Store Manager
FR & Co
2017.09 - 2018.10
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers
- Trained team members in successful strategies to meet operational and sales targets
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Managed inventory control, cash control, and store opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Title and Warranty Administrator
Joe Machens Dealerships
2009.12 - 2012.10
- Processed vehicle loan documents to secure funding to dealership
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Maintained accounting schedules for warranty expenditures, sales commissions and payoffs
- Made contact with insurance carriers to discuss policies and individual client policies
- Responsible for vehicle payoffs, notice of liens and sold vehicle contracts
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Customer Relations Manager & Finance Assistant
Joe Machens Dealerships
2008.10 - 2009.12
- Worked directly with GM on the Customer Service Index for multiple brands
- Responsible for daily, follow-up service calls for Sales & Service personnel
- Assembled and printed all contracts for vehicle delivery
- Organized and maintained all vehicle contract inventory
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Special Events Intern
Mac Meetings & Events
2008.05 - 2008.09
- Assisted Corporate Event Planners with logistical coordination of special events and worked directly with the client and outside vendors
- Prepared pre-event contracts with clients and vendors
- Organized event concepts and project timelines
- Maintained and reviewed client budgets
- Facilitated event site visits and maintained event timelines to track milestones and successfully reach event goals.
Education
Bachelor of Science - Hotel & Restaurant Management
University of Missouri
Columbia, MO12.2008
Skills
- Good communication and organizational skills.
- Good time-management with excellent analytical skills.
- Detail-oriented with the ability to handle multiple tasks.
- Small Business Operations
- Business Marketing
- Client Service
- Sales Leadership
Timeline
Medical Spa Marketing and Sales Consultant
Even Esthetics
2019.05 - 2023.11
Store Manager
FR & Co
2017.09 - 2018.10
Owner and Designer
Tulle & Twig
2012.04 - Current
Title and Warranty Administrator
Joe Machens Dealerships
2009.12 - 2012.10
Customer Relations Manager & Finance Assistant
Joe Machens Dealerships
2008.10 - 2009.12
Special Events Intern
Mac Meetings & Events
2008.05 - 2008.09
Bachelor of Science - Hotel & Restaurant Management
University of Missouri
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