Rita Monroy
Sun City, AZ,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Eligibility Specialist
State Of Arizona
03.2018 - 04.2022
- Resolved discrepancies with client applications to verify eligibility.
- Communicated with people from various cultures and backgrounds on application process.
- Processed and certified documents for accuracy and compliance with government regulations.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with completion of applications and paperwork.
Director of Family Services
Centro De Amistad
01.2009 - 11.2019
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Researched best practices and developed strategies to improve program outcomes.
- Established and maintained relationships with key stakeholders.
- Analyzed trends and data to inform decision-making and program development.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Utilized grant writing skills to secure additional program funding.
Education
BBA - Business Administration And Management
University of Phoenix
Tempe, AZ12.2025
Skills
- Telephone Etiquette
- Program Knowledge
- Resource Information
- Documentation and Paperwork
- Interviewing
- Government Relations
- Documentation and Reporting
- Stress Management
Timeline
Eligibility Specialist
State Of Arizona
03.2018 - 04.2022
Director of Family Services
Centro De Amistad
01.2009 - 11.2019
BBA - Business Administration And Management
University of Phoenix
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