- Graphic Design
- I have a passion for photography and editing photos
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Interior Design
- Photography
Rita Moore
Administrative Assistant
Mount Vernon,NY
Summary
Dynamic administrative professional with a proven track record at B & V Contracting Enterprises Inc, excelling in data entry and customer service. Recognized for enhancing office efficiency and fostering positive team dynamics through effective communication and problem-solving skills. Committed to maintaining confidentiality while supporting organizational goals and improving workflow processes.
Compassionate Aide dedicated to providing first-rate child client support. Delivers comprehensive personal care. demonstrated over 20-year progressive career history.
Overview
8
8
years of professional experience
4
4
Certifications
1
1
Language
Work History
Aide
Hamaspik Home Care
03.2023 - Current
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
Administrative Assistant
B & V Contracting Enterprises Inc
12.2017 - 02.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Performed research to collect and record industry data.
Education
Associate of Applied Science - Information Technology
Purdue University Global
05.2001 -
Skills
Administrative support
Reliability and punctuality
Medication management
Daily living support
Scheduling appointments
Appointment management
Patient care
Data entry proficiency
Problem-solving
Time management
Document filing
Critical thinking
Active listening
Clear communication
Attention to detail
Task prioritization
Written communication
Conflict resolution
Equipment troubleshooting
Office equipment operation
Crisis intervention
Emotional intelligence
Behavior management techniques
Filing system organization
Confidentiality maintenance
Email correspondence
Professional phone etiquette
Curriculum support
Honest problem-solving skills
File maintenance
Customer service
Team bonding
Positive attitude
Verbal communication
Event planning
Office supplies management
Data entry
Scheduling meetings
Organizing and categorizing
Mail distribution
Appointment scheduling
Customer relationship management (CRM)
Invoice processing
Mail sorting and distribution
Clerical support
Spreadsheet management
Professional and mature
Database management
Mail handling
Mail routing
Payroll processing
Office administration
Proofreading
Event preparation
Performance improvement
Supply restocking
Business administration
Presentation preparation
Copywriting and editing
File organization
Accomplishments
- Managed inventory and office budgeting for supplies for busy office of over 200 employees. This is at an office I have not listed in my resume. There I was one of the employees who was in charge of office supplies. The department was Office Management. Tasks included dealing with requisitions and dispersing office supplies
Affiliations
As one of Jehovah's Witnesses, my constant contact with people equip me in dealing with various situations that require remaining calm and trying to get the best outcome that is satisfactory to all involved.
Certification
Certificate of Completion Personal Care Aide as of December 10, 2024
Interests
Timeline
Certificate of Completion 3rd Quarter 3 hour Inservice (Downstate) 07/13/2025
07-2025
Certificate of Completion 1st Quarter 3 hour Inservice (Downstate) 07/13/2025
07-2025
Certificate of Completion Personal Care Aide as of December 10, 2024
12-2024
Certificate of Completion 2024-25 Compliance Training (English)11/19/2024
11-2024
Aide
Hamaspik Home Care
03.2023 - Current
Administrative Assistant
B & V Contracting Enterprises Inc
12.2017 - 02.2019
Associate of Applied Science - Information Technology
Purdue University Global
05.2001 -