Proactive leader with strengths in communication and collaboration. Proficient in leveraging compliance and banking knowledge to promote timely results. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
15
15
years of professional experience
Work History
Operations Analyst- Tax and Compliance
Bank of America via Apex Systems
Jacksonville, FL
06.2022 - 12.2022
Translated business requirements into functional requirements to support internal teams.
Prepared International tax documents for business affiliates.
Maintained compliance frameworks, policies and sanctions documentation to support business needs.
Gathered, organized and entered data.
Streamlined tasks and eliminated redundancy by verifying accurate data tracking of account records.
Directed daily operations of departments, coordinating interdepartmental project activities.
Implementation Analyst
FIS Global via TEKsystems
Jacksonville, FL
12.2021 - 06.2022
Developed and managed project plans while providing status updates to management.
Explored new technologies and tools for productivity, security and quality assurance purposes.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Maintained compliance frameworks, policies and sanctions documentation to support business needs.
Project Analyst
U.S. Bank via Rose International
Jacksonville, FL
06.2021 - 12.2021
Analyzed project data and compiled it into customized reports.
Liaised with project managers to evaluate project scope and define milestones and deadlines.
Assessed, monitored and reported on work progression.
Prioritized needs and assignments to handle multiple projects simultaneously.
KYC/AML Onboarding Analyst
Deutsche Bank via WSNe
Jacksonville, FL
04.2020 - 10.2020
Performed RDC and NLS screenings on new clients.
Onboarded new clients information in to DB systems.
Worked closely with team members to screen and process large client deals, communicate solutions and meet strict deadlines.
Maintained compliance frameworks, policies and sanctions documentation to support business needs.
Manager of Operations
EC Home Solutions
Jacksonville, FL
10.2019 - 04.2020
Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Fraud Analyst 4
Citibank
Jacksonville, FL
05.2017 - 10.2019
Identified fraud patterns and anomalies through analysis of large quantities of data.
Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
Maintained compliance frameworks, policies and sanctions documentation to support business needs.
Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
Trained routinely on AML procedures and completed SARS forms.
Loan and Loss Mitigation Collector
GMAC Financial (Now Ally Financial)
Jacksonville, FL
04.2008 - 05.2011
Managed portfolio to control overall mix of accounts and exposures.
Analyzed variables, including type and amount of coverage, loss control and credit reports.
Contacted borrowers to assess reasons for default, individual intents and options for resolving issues.
Home Lending Advocate ( Mortgage Processing ) at Apex Systems For Huntington National BankHome Lending Advocate ( Mortgage Processing ) at Apex Systems For Huntington National Bank