Rita Ogando Valdez
Summary
- I dedicated myself to fostering positive relationships and improving team dynamics.
- I excelled in roles that required attention to detail and active learning.
- At the Ministry of Foreign Affairs of the Dominican Republic, I significantly improved customer satisfaction and employee performance.
- My experience spans customer service, garden maintenance and youth care, demonstrating a versatile skill set and a commitment to excellence.
Overview
21
21
years of professional experience
Work History
Helper - 12 Month
Pasadena Independent School District
08.2023 - 11.2024
Perform landscape maintenance tasks. mowing the grass, applying fertilizers, trimming and pruning.
Youth Care Worker
Comprehensive Health Services Inc.
08.2016 - 04.2017
Care for and assist the young people at the center at all times
Customer Service and Document Mgmt System Assistan
Ministry of Foreign Affairs of the Dominican Rep.
09.2003 - 05.2016
- Maintained relationships directly with clients via telephone, as well as in person.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Graduate Certificate - Diploma's in System Audit And Evaluation
Universidad Nacional Pedro Henrique Urena
Dominican Republic11-2013
Bachelor of Science - Bachelor of Computer Science
Universidad Autonoma De Santo Domingo
Dominican Republic06-2013
Skills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Helper - 12 Month
Pasadena Independent School District
08.2023 - 11.2024
Youth Care Worker
Comprehensive Health Services Inc.
08.2016 - 04.2017
Customer Service and Document Mgmt System Assistan
Ministry of Foreign Affairs of the Dominican Rep.
09.2003 - 05.2016
Graduate Certificate - Diploma's in System Audit And Evaluation
Universidad Nacional Pedro Henrique Urena
Bachelor of Science - Bachelor of Computer Science
Universidad Autonoma De Santo Domingo