Rita Ogando Valdez
Summary
- I dedicated myself to fostering positive relationships and improving team dynamics.
- I excelled in roles that required attention to detail and active learning.
- At the Ministry of Foreign Affairs of the Dominican Republic, I significantly improved customer satisfaction and employee performance.
- My experience spans customer service, garden maintenance and youth care, demonstrating a versatile skill set and a commitment to excellence.
Overview
21
21
years of professional experience
Work History
Helper - 12 Month
Pasadena Independent School District
Pasadena, TX
08.2023 - 11.2024
Perform landscape maintenance tasks. mowing the grass, applying fertilizers, trimming and pruning.
Youth Care Worker
Comprehensive Health Services Inc.
Homestead, FL
08.2016 - 04.2017
Care for and assist the young people at the center at all times
Customer Service and Document Mgmt System Assistan
Ministry of Foreign Affairs of the Dominican Rep.
Dominican Republic
09.2003 - 05.2016
- Maintained relationships directly with clients via telephone, as well as in person.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Graduate Certificate - Diploma's in System Audit And Evaluation
Universidad Nacional Pedro Henrique Urena
Dominican Republic11-2013
Bachelor of Science - Bachelor of Computer Science
Universidad Autonoma De Santo Domingo
Dominican Republic06-2013
Skills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Helper - 12 Month
Pasadena Independent School District
08.2023 - 11.2024
Youth Care Worker
Comprehensive Health Services Inc.
08.2016 - 04.2017
Customer Service and Document Mgmt System Assistan
Ministry of Foreign Affairs of the Dominican Rep.
09.2003 - 05.2016
Graduate Certificate - Diploma's in System Audit And Evaluation
Universidad Nacional Pedro Henrique Urena
Bachelor of Science - Bachelor of Computer Science
Universidad Autonoma De Santo Domingo