RITA OSIFO
Texas City,TX
Summary
Aspiring cybersecurity professional actively looking for a cybersecurity role. I continue to learn and build my skills in cybersecurity in both the GRC and technical areas of cybersecurity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Security Analyst
Strace technologies
Texas City, Texas
03.2024 - Current
- Monitored network traffic for potential security threats and vulnerabilities.
- Conducted risk assessments to identify and address security weaknesses.
- Managed endpoint security solutions to protect devices from malware attacks.
- Assisted in compliance audits to ensure adherence to industry standards.
- Collaborated with IT teams to enhance system security measures.
System Administrator
Southwest technology
Texas City, Texas
04.2021 - 03.2024
- Assisted in user account setup and management for network access.
- Coordinated with team members to ensure timely software updates.
- Engaged in training sessions on new technologies for staff members.
- Helped maintain inventory of IT equipment and supplies for the department.
- Troubleshot application errors and provided technical support to end-users.
- Created user accounts and managed access rights for users.
Technical Support Specialist
United Bank of Africa
Lagos, lagos
12.2015 - 12.2019
- Provided technical support for banking software and hardware issues.
- Assisted customers with troubleshooting account access and transaction problems.
- Collaborated with IT team to resolve system outages and maintain service continuity.
- Managed ticketing system to prioritize and track customer support requests.
- Analyzed recurring issues to identify opportunities for process improvements.
- Tracked customer requests from initial contact through resolution.
- Troubleshot system errors and identified potential solutions.
Education
Bachelor of Science - Biochemistry
University of Benin
Nigeria09-2013
Skills
- Threat detection
- Risk assessment
- Endpoint security
- Malware analysis
- Security monitoring
- Incident response
- Security protocols
- Problem solving
- Effective communication
- Customer relationship management
Certification
- Google Cyber Security Certificate: Includes Linux, MySQL, and Python hands-on labs
- Qualys Vulnerability Management Foundation
- Comptia Security+
Timeline
IT Security Analyst
Strace technologies
03.2024 - Current
System Administrator
Southwest technology
04.2021 - 03.2024
Technical Support Specialist
United Bank of Africa
12.2015 - 12.2019
Bachelor of Science - Biochemistry
University of Benin
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