Dedicated beauty professional with a history of meeting and exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Global Education, Sales & Training Consultant
Self Employed Services
USA
01.2023 - Current
Assessed the effectiveness of training initiatives through regular monitoring and evaluation, refining content as needed to maximize impact.
Increased participant satisfaction by incorporating interactive elements and real-world scenarios into training sessions.
Developed comprehensive training manuals, job aids, and other resources to support ongoing employee development efforts.
Leveraged e-learning platforms to expand access to training resources across geographically dispersed teams.
Managed multiple projects simultaneously while maintaining strict deadlines and staying within budget constraints.
Coached individuals in one-on-one settings to reinforce learned concepts and provide personalized guidance on career growth opportunities.
Conducted gap analyses to identify areas of improvement within existing training programs, leading to targeted updates that increased overall efficacy.
Partnered with management teams to align training initiatives with business objectives, supporting strategic goals through workforce development efforts.
Maintained detailed records of training sessions, participant feedback, and program outcomes to support evidence-based decision making.
Recorded videos and wrote instructions to facilitate online and remote training programs.
Compiled training handbook and related course materials.
Produced training manuals, presentations and resources for enhanced learning.
Facilitated high-quality training program delivery to employees and external stakeholders.
Coordinated with department leaders to identify training needs and develop targeted solutions.
Consultant -Sales & Education
POD By ECOHeads - Australia
Sydney, Australia - Remote USA
01.2023 - 06.2024
Product Development Management
Global Education Curriculums and trainings
Education Video Production
Education Step By Step Production
Self-motivated, with strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in team environment.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Worked well in team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with strong work ethic.
Consultant Global Education Curriculum & Training
Ecoheads Australia
Sydney, Australia- Remote USA
01.2023 - 05.2024
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Managed client relationships through regular check-ins and updates on project progress.
Enhanced communication among team members, fostering collaborative and supportive work environment.
Created and developed detailed work plans to meet business priorities and deadlines.
Consultant Global Education and Training
O&M Clean Kind Haircare Australia
Sydney, Australia -Remote USA
01.2023 - 11.2023
Assessed effectiveness of training initiatives through regular monitoring and evaluation, refining content as needed to maximize impact.
Increased participant satisfaction by incorporating interactive elements and real-world scenarios into training sessions.
Developed comprehensive training manuals, job aids, and resources to support ongoing employee development.
Leveraged e-learning platforms to expand access to training resources across geographically dispersed teams.
Conducted gap analyses to identify areas of improvement within existing training programs, leading to targeted updates that increased overall efficacy.
Partnered with management teams to align training initiatives with business objectives, supporting strategic goals through workforce development efforts.
Maintained detailed records of training sessions, participant feedback, and program outcomes to support evidence-based decision making.
Recorded videos and wrote instructions to facilitate online and remote training programs.
Compiled training handbook and related course materials.
Produced training manuals, presentations and resources for enhanced learning.
Facilitated high-quality training program delivery to employees and external stakeholders.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
International Sales & Education Director
Pulp Riot/ L'Oreal PPD
Encino, CA - Remote
02.2018 - 01.2023
Corporate
Fostered partnerships with distributors, sales teams, educators.
Built community of educators and influencers globally.
Fostered relationships around globe allowing educators to share ideas digitally.
Advocated for equitable access to high-quality educational opportunities for all educators and sales teams regardless of background or ability level.
Oversaw development and implementation of quality educational programs.
Evaluated educator performance using rigorous observation protocols designed to promote professional growth while ensuring instructional excellence.
Developed and implemented digital education programs during covid to support on line sales and keep stylist community engaged in brand.
Developed and implemented comprehensive assessment plans to track educator growth, determine areas for improvement, and inform curriculum adjustments as needed.
Built strong relationships with educators and distributor partners to secure on going sales initiatives and programs.
Led professional development trainings for leaders on best practices in instruction, assessment, and classroom management.
Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
Created promotional events to support sales and new product launches.
Organized Road Shows, stand alone shows and distributor events
Global Artistic Director
Alterna Professional Hair Care
New York, NY
06.1999 - 07.2017
Promoted to serve as organizations artistic global spokesperson promoting company at high-profile
Public and social events across world.
Directed public relations (PR) events, drove event communications and led AGHE, National and International Creative Teams, Design Teams, and Artistic Team.
Developed curriculum training programs and implemented techniques and training methods.
Managed and conducted training programs to evangelize new products globally
Cultivated and fostered global relationships with new and existing distributors and salons to drive revenue goals.
Leveraged industry and product knowledge to educate and consult with distributor corporate and field
Partnered with Director of Education to drive strategic initiatives worldwide.
Supported Field Sales and Education Managers.
Led sales and product marketing meetings with distributors to champion promotional activity, new launches, and brand growth.
Created all styling artistic materials for distribution to large professional markets and retail channel.
Designed global collections and managed photo/video shoots for seasonal launches.
Facilitated communication between all team members, fostering positive work environment for creativity to thrive.
Established and maintained productive, professional working relationships to promote beneficial project results.
Guided artists in honing their skills, resulting in numerous accolades and recognition for the company.
Established strong brand identity by developing a unique artistic vision that set the company apart from competitors in the market.
Organized, scheduled and produced sales & education videos to communicate diverse client themes and messages.
Director Of Education and Events
Alterna Professional Haircare
New York, NY
09.2014 - 07.2015
Managed and maintained relationships with educators, plan and execute workshops and training, provide additional training support as needed.
Developed and managed the salon/distributor education calendar.
Led and coordinated on-site support for large national and global events.
Facilitated the model recruitment, managed the creative team, and oversaw planning and travel
arrangements for domestic and international training and events.
.Led the implementation of the corporate strategic business building plans and programs, enhanced customer relationships, and developed a strong brand base to drive revenue
Global Education Manager
Alterna Professional Hair Care
Culver City, CA
12.2013 - 08.2014
Grew overall salon and distributors account revenue to realize quarterly goals.
Interacted with the Director of Sales & Education to execute all sell-thru programs.
Recruited and managed team of Freelance Educators (FE), scheduled education training and demonstration days, and established monthly communication calls with the FE team to maximize brand sales and capture revenue.
Cultivated and maintained strong relationships with salons, distribution supply center, and stores.
Managed educational programs/training, planned and executed distributor events, attended corporate sales meetings, and managed reporting for Director of Sales.
Managed partnerships with external organizations to provide additional resources and opportunities.
International Creative Team/Chief Technical Advisor
Alterna Professional Hair Care
Culver City, CA
11.2001 - 12.2013
Executed fashion-forward styles as an International Stage Artist, NYC Fashion Week, Miami Fashion Week, Paris Fashion Week, Fashion week Russian as lead artist
Lead Stage artist for Nordstrom Beauty Trend Shows. Spring/Summer. Autumn/Winter.
Lead artist and trainer for Sephora/Douglas
Lead artist for Seasonal video and photo shoots.
Applied technical background and industry knowledge to the development of innovative products.
Partnered with the product development team to test and enhance products for the yearly brand collection.
Wrote the technical process documentation for new products.
Created education materials for new and upgraded products.
Boosted team morale by organizing regular team-building activities and fostering a positive work environment.
Developed strong relationships with clients, resulting in increased customer satisfaction and retention rates.
Implemented new training programs for staff members, increasing skill sets and expanding responsibilities within the team.
Adhered to industry best practices and standards, consistently delivering high-quality work that met or exceeded client expectations.
Developed strategic plans for project execution, considering timelines and resource allocation to optimize results.
Built strong relationships with customers through positive attitude and attentive response.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service and increase in sales.
National Training Manager
Alterna Professional Hair Care
Culver City, CA- Remote
05.2000 - 11.2001
Implemented continuous improvement strategies in response to feedback from employees and management alike.
Championed culture of continuous learning throughout organization by promoting curiosity, exploration, and skill development among all employees.
Increased employee retention rates through effective career development planning and support.
Collaborated with cross-functional teams to align training objectives with organizational goals.
Supported company growth by identifying skill gaps and developing targeted training initiatives.
Education
Beauty And Esthetics
Michigan College of Beauty - Troy, Inc.
Troy, MI
Associate of Applied Science -
Monroe Community College
Monroe
Mastery Training, Vidal Sassoon Academy
London, England
Licensed Cosmetologist
State Of Michigan
Skills
E-Learning Design
Training Evaluation
Quality improvements
Quality Control
Facilitation Techniques
Project Management
Classroom Instruction
Training delivery
Training Evaluation
Blended Learning
Performance Assessment
Classroom experience
Verbal and written communication
New hire on-boarding
Coaching and Mentoring
Customized training
Training facilitation
Leadership training
Program implementation
Course material creation
Staff development plans
Adult Learning Principles
Presentation
Materials Organization
Employee Coaching
Training material updates
Product Development
Critical Thinking
Clear Communication
Decision-Making
Relationship Building
Leadership Development
Coaching and Development
Public Speaking
Employee Relations
Strategic Planning
Quality Assurance
Training Program Development
Group Instruction
Compliance Training
Individualized Instruction
Training material development
Curriculum Design
Job Skill Building
Employee Performance Reviews
Client Retention
Assignment Delegation
Orientation and Onboarding
Training Method Development
Online training experience
Team Exercises
Training Program Design
Class Scheduling
Lectures and Discussions
Employee Interviewing
Course Materials Development
Group Discussion Facilitation
Program Design
Workshop coordination
Classroom expertise
Publications
“5 Secrets to Pool-Proofing Your Hair in Singapore,” THE FINDER INSIDER GUIDE FOR EXPERTS IN SINGAPORE
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Global Training & Education Consultant at Mitral & Tricuspid Therapies, MedtronicGlobal Training & Education Consultant at Mitral & Tricuspid Therapies, Medtronic