Rita Pubill
ROWLAND HEIGHTS,CA
Summary
Highly interested in obtaining a position with Behavioral Health Care Management as a Patient Health Care Advocate where I can apply my Own it and medical skills with the opportunity to promote within Providence St Joseph St Jude Medical Group. Dedicated and empathetic Caregiver offering experience in direct patient care. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Sunnycrest Family Practice/St Jude Heritage
Fullerton, CA
03.2005 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
Education
CPR/AED/First Aid Certification - CPR/AED/First Aid
American Heart Association
03-2023
Medical Billing/Coding Certification - Medical Billing/Coding
La Puente Valley Regional Occupational Program
City Of Industry, CA07-2000
Medical Assistant Certification - Medical Assistant Front And Back Office
La Puente Regional Occupational Program
City Of Industry, CA06-1999
High School Diploma -
John A Rowland High School
Rowland Heights, CA06-1998
Associate of Science - Nursing
Fullerton College
Fullerton, CASkills
- Over 20 years related work experience in ambulatory/medical group practice
- HIPAA Compliance
- Medical Terminology
- Patient-Focused Care
- Patient Flow Management
- Data Entry
- Patient Scheduling
- Patient Management
- Quick Problem Solver
- Analytical Decision-Making Skills
- Medical Procedures
- EKG Set up and Monitoring
- Restocking Lab Supplies
- Immunization Administration
- Understanding of Medical Laws
- Conversant in Spanish (Read/Write/Speak)
- Human Anatomy and Physiology
- Appointment Setting
- Vital Sign Monitoring
- Epic Appointment Scheduling
- Fluent in Spanish (Read/Write/Speak)
- Maintaining Confidentiality
- Compassionate
- Complex Problem-Solving
- Diagnostic Procedures
- Calm and Level-Headed Under Duress
- Certified in Basic Life Support (BLS)
- Communicating With Patient Families
- Patient Care Coordination
- Knowledge with Epic/IDX/Meditech/Allscripts/Tiger Text
- Strong Team player
- Excellent Communication Skills
- Knowledge in Microsoft Word, Processing and Power point
- Typing 100 words per minute
- Able to adapt well in different environments and work-related changes
- Able to prioritize my workload
- Able to work independently
- Strong skills in multi-tasking
References
References available upon request.
Timeline
Medical Assistant
Sunnycrest Family Practice/St Jude Heritage
03.2005 - Current
CPR/AED/First Aid Certification - CPR/AED/First Aid
American Heart Association
Medical Billing/Coding Certification - Medical Billing/Coding
La Puente Valley Regional Occupational Program
Medical Assistant Certification - Medical Assistant Front And Back Office
La Puente Regional Occupational Program
High School Diploma -
John A Rowland High School
Associate of Science - Nursing
Fullerton College
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