Rita Ramirez
Katy,TX
Summary
Results-oriented with a proven track record of improving overall operations within a company or department. Adept in analytical thinking, strategic planning, leadership, and the management of staff and procedures.
Overview
28
28
years of professional experience
Work History
Residency/Fellowship Program Coordinator
UTHealth Houston
08.2023 - Current
- Provide administrative oversight for all residency and fellowship-related items, including, but not limited to, handling inquiries, sorting correspondence, setting up folders, and maintaining calendar of applicant appointments and meetings
- Manage schedules and resident attendance for all required educational activities, including conferences and other didactic experiences.
- Oversee all aspects of the residency/fellowship recruitment process including scheduling interview dates and corresponding with potential applicants.
- Ensure compliance with departmental policies and procedures and all residency/fellowship program requirements.
- This includes but is not limited to submitting duty hour reports to the GME Office and collecting and tracking evaluations of the residents, faculty, and program.
Entrepreneur/Photographer
Sonrisa Photography
10.2004 - Current
- Created and managed profitable photography firm for 19 years
- Developed a website and utilized digital marketing tactics to increase online visibility and brand recognition
- Utilized advanced post-processing techniques to enhance the quality of images, resulting in a polished and professional look
- Created a social media presence to engage customers and increase awareness of the business
- Maintained superior client satisfaction, leading to a high return rate annually.
First Generation Coordinator
Kingsland Baptist Church
12.2020 - 03.2023
- Coordinated all events for our senior adult ministry, such as quarterly luncheons, first-ever senior symposium, etc
- Created and distributed a weekly newsletter to communicate upcoming events, trip excursions, and other relevant news
- Developed a new partnership with a growing non-profit organization dedicated to educating and caring for families dealing with dementia
- This created a valuable resource for our church families caring for loved ones with dementia.
AAU Director
The Lab Basketball Training
01.2021 - 08.2023
- Coordinated all team tryouts for the spring/summer AAU season
- Organized all team tournament schedules with the facility owner and maintained relationships with the tournament directors
- Maintained all team SportYou pages to keep parents and team members informed of practices and tournaments
- Assisted gym owner with all uniform ordering and distribution
- Created weekly tournament schedules for team coaches
- First line of contact for parents with issues regarding AAU – payments, coaching problems, tournament questions
- Set up all gym practices with our local school district
- Established our organization with the AAU – Amateur Athletics Union
- Maintained all necessary paperwork required for each player – proof of age and proof of grade.
Administrative Assistant
Kingsland Baptist Church
09.2019 - 03.2023
- Developed and implemented processes and procedures to streamline church operations within the Adult Ministry
- Organized and managed multiple calendars, prioritizing and responding to emails and scheduling meetings
- Prepared and submitted expense reports promptly
- Provided administrative support to multiple departments, including scheduling, coordinating, and marketing events for 200 - 500 guests
- Created smart and safe practices during the pandemic, which are still being utilized today
- Greeted all in-person visitors with courtesy, promptness, and professionalism.
Regional Field Trainer
Banfield Pet Hospital
12.1999 - 09.2003
- Hired, trained, and maintained strong relationships with hospital directors in nineteen clinics in five metropolitan cities
- Created a training manual as a reference guide for employees to bridge the gap between our corporate office and the field
- Due to the guide's success, it was implemented within our region, thus making our central region one of the most profitable in our organization
- Assisted the Field Director with daily H/R and ad hoc operational issues
- Conducted hospital director reviews to assess performance and identify areas for improvement.
Area Manager
Banfield Pet Hospital
10.1996 - 12.1999
- Established and monitored performance metrics to ensure assigned areas met or exceeded operational goals
- Developed and implemented staff training programs to ensure team members had the skills and knowledge needed to perform their roles
- Conducted regular store visits to ensure compliance with company policies, procedures, and standards
- Developed and maintained budgets for assigned areas to ensure efficient use of resources and ensure financial goals were met.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Education
Some College (No Degree) - Biology
University of Texas At San Antonio
San AntonioSome College (No Degree) - Biology
Sul Ross State University
Alpine, TXSkills
- Entrepreneurial skills – self-starter, self-management, highly motivated
- Marketing skills – strategies in website and social media branding
- Ability to Work Under Pressure
- Written and Verbal Communication
- Strong Ability to Multitask
- Flexibility and Adaptability
- Critical thinking and problem solving
- Microsoft Office – Proficient in Excel, PowerPoint, Word, SharePoint, Outlook, and Teams
- Google Docs – Proficient in creating, managing, and analyzing data/forms
- Adobe Photoshop & Lightroom – Power user in editing and creating
- Office Administration
- Proactive mindset
- Strategic Planning
- Process Improvements
References
- Bobby Cooley, Kingsland Baptist Church, bcooley@kingsland.org, 325-370-0392
- Karon Bradley, The Lab Basketball Training, aau@thelabbasketballtraining.com, 713-409-1650
- Gene Inman, Banfield Pet Hospital, bigez@gmail.com, 504-715-8107
Timeline
Residency/Fellowship Program Coordinator
UTHealth Houston
08.2023 - Current
AAU Director
The Lab Basketball Training
01.2021 - 08.2023
First Generation Coordinator
Kingsland Baptist Church
12.2020 - 03.2023
Administrative Assistant
Kingsland Baptist Church
09.2019 - 03.2023
Entrepreneur/Photographer
Sonrisa Photography
10.2004 - Current
Regional Field Trainer
Banfield Pet Hospital
12.1999 - 09.2003
Area Manager
Banfield Pet Hospital
10.1996 - 12.1999
Some College (No Degree) - Biology
University of Texas At San Antonio
Some College (No Degree) - Biology
Sul Ross State University
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