Rita Reinhardt
North Babylon,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Dynamic Claims Examiner at GEICO with a proven track record in claims evaluation and settlement negotiations. Leveraged analytical skills to streamline processes, reducing claim processing time significantly. Recognized for exceptional attention to detail and effective communication, driving collaboration across teams to enhance operational efficiency and support organizational goals. Recognized for maintaining high standards of integrity while managing sensitive information and delivering exceptional customer service.
Overview
30
30
years of professional experience
Work History
Claims Examiner, Arbitration/Litigation Examiner
GEICO
07.1995 - 10.2025
- Reviewed and analyzed claims to determine eligibility and coverage under policy guidelines.
- Collaborated with team members to ensure accurate processing of claims documentation.
- Conducted initial assessments of claim submissions for completeness and accuracy.
- Utilized claims management software to track and update claim statuses efficiently.
- Adapted quickly to changes in procedures and regulations affecting claims processing.
- Participated in training sessions to enhance knowledge of insurance policies and claims protocols.
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
- Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
- Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
- Negotiated settlements with providers attorneys when needed, achieving favorable outcomes for both parties while minimizing costs.
- Headed an IME reporting and tracking team and supplied management with excel spreadsheet results.
- Improved overall efficiency within the department by streamlining processes and eliminating redundancies where possible.
- Managed caseloads effectively while maintaining high-quality work standards and meeting strict deadlines consistently.
Financial Analyst
MEDTECH CORP
04.2000 - 06.2002
- Analyzed financial data to identify trends and inform strategic decision-making.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Presented findings to senior management, influencing key business strategies and investment decisions.
- Collaborated with cross-functional teams to streamline reporting processes and enhance efficiency.
- Led initiatives to optimize budgeting procedures, ensuring alignment with organizational goals.
Education
MBA - Finance
Long Island University, CW Post
Brookville, NYBachelor of Science - Economics
Long Island University, CW Post
Brookville, NYSkills
- Claims evaluation and Arbitration evaluation and handling
- Claims processing and payment review and processing
- Analytical skills
- Integrity in handling sensitive information
- Critical thinking and decision-making
- Sourcing and compiling information
- Computer skills and Internet skills
- Team collaboration
- Records and reports review
- Litigation support and management
- Settlement negotiations
- Excellent time management and attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability and accountability in completing tasks
- Excellent communication
- Strong organizational skills
- Decision-making skills
- Self-motivated and ambitious with a positive attitude towards completing goals
- Customer service
Timeline
Financial Analyst
MEDTECH CORP
04.2000 - 06.2002
Claims Examiner, Arbitration/Litigation Examiner
GEICO
07.1995 - 10.2025
MBA - Finance
Long Island University, CW Post
Bachelor of Science - Economics
Long Island University, CW Post
awards
Various awards throughout career at GEICO for top quarterly productivity, quality and team projects