Rita Ring
Blodgett,OR
Overview
14
14
years of professional experience
Work History
Administrative Program Assistant (Service Specialist) Reclassification of Medical Aide position
Oregon State University Veterinary Teaching Large Animal Hospital
11.2022 - Current
- Be the first contact for veterinary clients while managing a multiline phone system and route calls accordingly
- Schedule/triage client/patient appointments with an appropriate clinician based upon the evaluation of such considerations, procedures, and urgency
- Process daily scheduled and emergency patients for admission
- Runs errands such as delivering specimens to the lab, sending faxes, etc
- Triaging calls, scheduling consults, managing waitlist, processing invoices, and answering client questions by phone, email, and in person
- Meticulously audits entry of client information/charges from all hospital service areas
- Receives client payments, prepares invoices, and maintains daily cash flow
- Maintains and handles confidential discharged medical record files and filing systems
- Monitors service requests via email, Smartsheet, phone, Vocera, and/or electronic medical record (EMR) requests
- Maintains policies and procedures: Oregon State University administrative policies and procedures; state and federal rules, regulations, and/or laws; and the American Animal Hospital Association (AAHA) standards
- Assist with new employee training, student workers, and veterinarian student questions
- Attend to aggravated members of the general public, resolve conflict, and receives client complaints.
Weekend Crew Leader
Wild Rose Farm
08.2016 - 11.2023
- Crew leader for Saturday weekend employees: ensure feeding, turnout, and stall cleaning is performed promptly and according to barn standards
- Assisted with the duties of the manager
- Trained new employees as needed, provided backup coverage, maintained and organization of feed barn and inventory, facility maintenance, maintained chip bin, and laundry
- These duties required skills as the daily operation of a tractor, horsemanship skills, social skills with clients and other employees, and knowledge of maintenance in an equine facility, which included, but were not limited to, fence repair, barn repair, and water inventory.
Medical Aide Reclassified to Administrative Program Assistant position
Oregon State University Veterinary Teaching Large Animal Hospital
04.2018 - 10.2022
- Be the first contact for veterinary clients while managing a multiline phone system and route calls accordingly
- Schedule/triage client/patient appointments with an appropriate clinician based upon the evaluation of such considerations, procedures, and urgency
- Process daily scheduled and emergency patients for admission
- Runs errands such as delivering specimens to the lab, sending faxes, etc
- Triaging calls, scheduling consults, managing waitlist, processing invoices, and answering client questions by phone, email, and in person
- Meticulously audits entry of client information/charges from all hospital service areas
- Receives client payments, prepares invoices, and maintains daily cash flow
- Maintains and handles confidential discharged medical record files and filing systems
- Monitors service requests via email, Smartsheet, phone, Vocera, and/or electronic medical record (EMR) requests
- Maintains policies and procedures: Oregon State University administrative policies and procedures; state and federal rules, regulations, and/or laws; and the American Animal Hospital Association (AAHA) standards
- Assist with new employee training, student workers, and veterinarian student questions
- Attend to aggravated members of the general public, resolve conflict, and receives client complaints.
Veterinary Animal Attendant
Oregon State University-Veterinary Teaching Hospital
11.2017 - 04.2018
- Clean and change bedding, feed, and water hospitalized animals by following protocol
- Clean and disinfect stalls and equipment by scrubbing walls, floors, and ceilings with hose and hand brush
- Daily care and feeding, watering, cleaning of teaching herd, and safely operating a tractor
- Oversees student workers' daily work routine ensuring that all hospitalized animals are cleaned, bedded, fed, and watered
- Stock medical supplies, restraining equipment, towels throughout designated areas of the hospital
- Maintain inventory of feeds and grain.
Administrative Assistant ll
The Corvallis Clinic
08.2017 - 11.2017
- Provides support to the administrative team by greeting persons entering Administration, answering telephones, and performing secretarial/clerk duties as assigned, under the Executive Assistant's guidance to the CEO
- Responsibilities include: Answers phones, distributes mail and incoming faxes, schedules meetings in conference rooms, and coordinates with the custodial staff
- Responsible for a variety of databases and statistical data gathering for required reports
- Responsible for various administrative tasks, including ordering and maintaining the office supply inventory, supporting projects for the Director of Marketing, and any other project support for the executive administrative team as needed.
Receptionist
Willamette Springs Memory Care Community
08.2016 - 08.2017
- Responsible for handling front office reception and administration duties
- Including greeting guests and signing them in/out, answering multiline phone system and routing calls, taking company inquiries, and sorting and distributing mail, answering email, handling/resolving complaints, scheduling appointments, make care partner daily schedule routines, depositing checks, helping residents to ensure a calm and safe atmosphere, observing abnormal behaviors and alerting the nurse, filing records, and working as a team player to ensure the organization mission is accomplished.
Assistant Barn Manager
Wild Rose Farm
09.2009 - 08.2016
- Crew leader for all other employees: ensure feeding, turnout, and stall cleaning is performed promptly and according to barn standards
- Assisted with the duties of the manager
- Trained new employees as needed, provided backup coverage, maintained and organization of feed barn and inventory, facility maintenance, maintained chip bin, and laundry
- These duties required skills as the daily operation of a tractor, horsemanship skills, social skills with clients and other employees, and knowledge of maintenance in an equine facility, which included, but were not limited to, fence repair, barn repair, and water inventory.
Education
Bachelor of Science - Rangeland Ecology & Management
Oregon State University
Corvallis, OR06.2013
Associate of Applied Science - Associates of Applied Animal Technology
Linn-Benton Community College
Albany, OR06.2009
Technical or Occupational Certificate - Certificate of Farrier Science
Walla Walla Community College
Walla Walla, WA06.2007
Skills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- DocuSign
- Banner (Oregon State University financial and student database system)
- Vocera Communication System
- Smartsheet
- Microsoft Office
- Teamwork and Collaboration
- Excellent Communication
- Critical Thinking
- Interpersonal Communication
- Team building
Affiliations
- Oregon State University Rangeland Ecology & Management Club - Treasurer (2012-2013)
- Oregon State University Rangeland Plant ID Team - Member (2012-2013)
- Society for Rangeland Management - Member (2013)
Grant Writing
- Agricultural Research Foundation Grant - Fall 2012
- E.R. Jackman Grant - Spring 2013
Skills Training
- Just Culture for Managers Online Course Certification, 01/24/23
- Oregon State University Search Advocate-Completed OSU Search Advocate Foundation Workshop Series, 10/07/22
Volunteer Experience
Beautiful Savior Lutheran Church, Corvallis, OR, 09/01/09, 09/30/10, Taught Sunday School
Timeline
Administrative Program Assistant (Service Specialist) Reclassification of Medical Aide position
Oregon State University Veterinary Teaching Large Animal Hospital
11.2022 - Current
Medical Aide Reclassified to Administrative Program Assistant position
Oregon State University Veterinary Teaching Large Animal Hospital
04.2018 - 10.2022
Veterinary Animal Attendant
Oregon State University-Veterinary Teaching Hospital
11.2017 - 04.2018
Administrative Assistant ll
The Corvallis Clinic
08.2017 - 11.2017
Weekend Crew Leader
Wild Rose Farm
08.2016 - 11.2023
Receptionist
Willamette Springs Memory Care Community
08.2016 - 08.2017
Assistant Barn Manager
Wild Rose Farm
09.2009 - 08.2016
Bachelor of Science - Rangeland Ecology & Management
Oregon State University
Associate of Applied Science - Associates of Applied Animal Technology
Linn-Benton Community College
Technical or Occupational Certificate - Certificate of Farrier Science
Walla Walla Community College
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