Summary
Overview
Work History
Education
Skills
Timeline

Rita Seymore

Holcomb,MS

Summary

Dynamic administrative professional with proven expertise at QSI Sanitation in data entry and customer service. Enhanced office efficiency through streamlined processes and effective communication, contributing to a positive work environment. Skilled in Microsoft Excel and team building, with a strong focus on maintaining confidentiality and improving operational workflows.

Overview

33
33
years of professional experience

Work History

Administrative Clerk

QSI Sanitation
02.2022 - 03.2025
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Contributed to project success by providing administrative support to various teams as needed.
  • Arranged meetings and appointments and updated records to assist management.
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
  • Improved communication between departments through effective scheduling and coordination of meetings.
  • Supported auditors by efficiently compiling requested documentation.
  • Boosted department efficiency with timely completion of assigned tasks.
  • Proofread and edited professional documents to fix errors.
  • Processed and prepared documents such as business or government forms and expense reports.
  • Supported efficient data management, entered and updated records in database to ensure accuracy and completeness.
  • Coordinated meeting schedules for management, facilitating smooth operation and effective communication.
  • Supported HR functions, participated in recruitment process by scheduling interviews and organizing applicant information.
  • Improved workplace safety, conducted regular checks and reported potential hazards immediately.
  • Maintained confidentiality of sensitive information, adhered to data protection protocols diligently.
  • Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
  • Enhanced office efficiency by streamlining filing systems, ensuring quick and accurate retrieval of documents.
  • Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
  • Boosted team productivity, organized weekly staff meetings to align on priorities and share updates.
  • Increased office accessibility, organized workspace to accommodate needs of all employees, ensuring comfortable and inclusive environment.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Purchased and maintained office supplies.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Compiled and analyzed data to produce reports.
  • Assisted with onboarding of new employees.
  • Monitored and tracked budgets and expenses.
  • Edited documents to keep company materials free of grammar errors.

Parts Clerk

Ajinomoto Foods North America
01.2011 - 09.2019
  • Assisted in the development of training materials for new employees, contributing to their quick integration into the team.
  • Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Trained and mentored junior employees on regulations, best practices, and performance strategies.
  • Adhered to company guidelines for performance and compliance.
  • Enhanced inventory management by implementing efficient tracking and organization systems.
  • Reduced order processing time with streamlined procedures for parts identification and distribution.
  • Assisted in maintaining accurate documentation pertaining to warranty claims submitted by customers or vendors.
  • Coordinated with technicians to identify needed parts quickly, minimizing downtime for repairs or maintenance work.
  • Established positive relationships with suppliers, fostering trust and collaboration that led to better pricing negotiations and product quality assurance.
  • Supported cross-functional teams by providing accurate information on parts availability and delivery timelines, enabling smooth project execution.
  • Improved customer satisfaction by promptly addressing inquiries and providing accurate information on part availability.
  • Utilized comprehensive knowledge of industry trends to make informed recommendations for stocking specific parts or adjusting reorder points as needed.
  • Collaborated with team members to ensure timely completion of projects and tasks, resulting in increased productivity.
  • Maintained a clean and organized workspace, enabling efficient operations and easy access to necessary parts.
  • Contributed to cost reduction efforts by identifying opportunities for bulk purchasing discounts and negotiating with suppliers.
  • Implemented new software tools for inventory control, leading to improved accuracy and reduced discrepancies in stock levels.
  • Facilitated the disposal of obsolete items following company guidelines, ensuring a clutter-free working environment.
  • Participated in continuous improvement initiatives within the department, sharing ideas on how to enhance efficiency through process optimization.
  • Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
  • Processed purchase orders and invoices with accuracy, contributing to the overall efficiency of the department''s financial management.
  • Conducted regular audits of inventory to identify discrepancies or potential issues, ensuring accurate records were maintained at all times.
  • Provided exceptional customer service by answering questions knowledgeably, providing timely updates on orders, and resolving any issues promptly.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Assisted customers by responding to complaints and offering updates on back-ordered parts.
  • Examined returned parts for defects and exchanged defective parts or refunded money.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
  • Read and studied catalogs to identify new market parts and capitalize on emerging trends.

Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.

.Loaded and unloaded parts and equipment with forklift or lull.

Assistant Manager

Pawn Masters
04.1994 - 12.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Facilitated team-building activities, enhancing team cohesion and morale.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Enhanced team productivity by streamlining operational processes.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Improved operational efficiency by adopting new technology for inventory management.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed senior-level personnel working in marketing and sales capacities.

Cashier

Sayle Oil
11.1991 - 03.1994
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Enhanced shopping experience, provided product information and location assistance.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Reduced processing errors by meticulously following transaction procedures.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Increased sales of promotional items by informing customers about current offers.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

High School Diploma -

East Tallahatchie School , Charleston, MS
05.1989

Skills

  • Data entry
  • Customer service
  • Document management
  • Office organization
  • Microsoft Excel
  • Time management
  • Communication skills
  • Inventory management
  • Report generation
  • Team building
  • Employee onboarding
  • Problem solving
  • Process improvement
  • Attention to detail
  • Maintaining confidentiality
  • Verbal and written communication
  • Problem-solving
  • Billing and invoicing
  • Filing systems
  • Documentation and recordkeeping
  • Calendar coordination
  • Scheduling appointments
  • Spreadsheets management
  • Supply ordering
  • Scheduling and calendar management
  • Office supply management
  • Time tracking
  • Daily reporting
  • Appointment scheduling
  • Spreadsheet tracking
  • Word processing
  • Spreadsheet development
  • Schedule management
  • Expense reports
  • Taking directions
  • Multitasking
  • Client communication
  • Task prioritization
  • Document filing
  • Document preparation
  • Inventory control
  • Data analysis
  • Email correspondence
  • Front desk reception
  • Record maintenance
  • Proofreading documents
  • Multitasking Abilities
  • Microsoft office
  • Teamwork and collaboration
  • Professional and mature
  • Bookkeeping
  • Document typing and formatting
  • Document review
  • Accounts payable and receivable
  • Record sorting and filing
  • Document editing
  • Staff training
  • Inventory assessment

Timeline

Administrative Clerk - QSI Sanitation
02.2022 - 03.2025
Parts Clerk - Ajinomoto Foods North America
01.2011 - 09.2019
Assistant Manager - Pawn Masters
04.1994 - 12.2010
Cashier - Sayle Oil
11.1991 - 03.1994
East Tallahatchie School - High School Diploma,
Rita Seymore