I enjoy road trips and adventure travel, exploring new cultures and landscapes Balancing physical health with mental wellness is important to me, and gym workouts play a key role in that I’m also passionate about strategy games, particularly video games, which sharpen my problem-solving skills Reading helps me stay intellectually engaged, whether through fiction or non-fiction These interests keep me balanced and curious about the world
Rita Stull
Fitchburg,WI
Summary
Experienced in student veteran services, adept at assisting veterans and their families with administrative processes and support. Strong ability to manage operations in high-pressure environments, developed through a military career as a Patriot Missile Operator in the U.S. Army. Led maintenance operations to ensure equipment readiness, demonstrating leadership and strategic problem-solving skills. Highly skilled in communication, with experience in customer service and facility management at Harper College Health and Recreation Center. Strong research abilities in international security and political economy, analyzing geopolitical trends and policy impacts. Academically prepared for a career in diplomacy or intelligence services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certifying Assistant
University Veteran Service
10.2024 - Current
- Delivered superior customer service through various modalities, including phone, email, and in-person interactions.
- Assisted military-connected students by conducting data entry and navigating complex systems for education benefits, including the GI Bill.
- Served on a hiring committee to evaluate and select a new staff member, contributing to candidate assessments and decision-making.
- Represented University Veteran Services in event programming and outreach initiatives.
- Collaborated with staff and student employees on various projects, demonstrating strong teamwork and adaptability.
- Maintained strict compliance with FERPA by protecting sensitive student information.
- Developed strong communication, organizational, and time management skills while balancing independent and team-based responsibilities.
Facility Building Manager
Harper College Health and Recreation Center
01.2022 - 05.2023
- Manage a team of 5-7 individuals, including delegating staff members to specific tasks and training new hires
- Navigate customer complaints and conflicts by listening and providing alternative recommendations
- Maintain healthy cooperation amongst colleagues and guests in creating a family-friendly environment
- Oversee the safety of up to 300 individuals while ensuring safe and inclusive environments for patrons by enforcing and improving safety and emergency protocols
- Facilitate discussion and resolution on facility process improvements to help increase patron and staff experience
- Conduct simulated emergency protocols and drills in an orderly and timely manner to remain vigilant
Environmental Services Tech
Knoxville Hospital and Clinic
01.2021 - 01.2022
- Provided high-quality care to 40-300 patients and office workers by maintaining a high level of cleanliness, professionalism, and organization of building facilities
- Assisted patients and healthcare providers at all times by responding to immediate needs and shifting priorities
- Collaborated with team members to ensure area coverage during daily shifts
- Directed visitors and patients by navigating them to facility destination
- Supported healthcare personnel during emergency calls by responding swiftly to meet immediate needs
Patriot Missile Operator and Maintainer
United States Army
06.2017 - 12.2020
- Company Overview: Deployments to United Arab Emirates and Kuwait
- Maintained operational machinery for 70-90 military personnel, including forklifts, patriot launchers, HMMWV, and radars in order to complete battalion missions
- Served as Team Leader for three soldiers to ensure service members completed necessary physical training, preserved equipment, provided room cleanliness and sanitation, uniform maintenance, and ensured that service members completed all necessary paperwork in a timely manner
- Served on an overseas mission to the Middle East with 500+ service members to protect communities
- Exercised judgment and responded to critical emergencies and directives for routine operations
- Filed, maintained, and created paperwork for battalion scheduling, military base events, weapons qualifications, and regulations of military guidelines
- Followed strict time management protocols and day-to-day commands from sergeants and officers
- Deployments to United Arab Emirates and Kuwait
Education
Bachelor of Arts - International Studies: Global Security
University of Wisconsin-Madison
Madison, WI05.2025
Associate of Arts - Liberal Arts/Language/ComArt
William Rainey Harper College
Palatine, IL05.2023
High school diploma or equivalent -
Knoxville Community High School
Knoxville, IA05.2017
Skills
- Crisis Management
- Research Skills
- Conflict Mediation
- Cultural Competence
- Attention to Detail
- Problem Solving
- Multitasking
- Time Management
- Computer skills: Sales Force
Accomplishments
- Nominated for Student Employee of the Year – Recognized for exceptional contributions in student veteran services, demonstrating leadership, efficiency, and dedication to supporting veterans and their families.
- Selected twice for the Chancellor’s Leadership Dinner – Honored for leadership and service contributions to the university community.
- Capstone Project: Navigating Sovereignty – Taiwan’s Strategic Blueprint for the Indo-Pacific – Served as Chief of General Staff (Simulated), developing a comprehensive national strategy for Taiwan, analyzing diplomatic, economic, and military challenges, and proposing strategic recommendations for sovereignty and regional stability.
- Military Service as a Patriot Missile Operator (U.S. Army) – Led maintenance operations, ensured equipment readiness, and managed high-pressure operations in deployed environments, demonstrating strong leadership and problem-solving abilities.
- Research & Analysis in International Security and Political Economy – Conducted in-depth research on geopolitical trends, defense policies, and global security issues, preparing for a career in diplomacy or intelligence services.
Affiliations
- Harper College Student Veterans Association - Member
- United States Army - Community Halloween Event
- Harper Health and Recreation - Community Halloween Event
- St. Anthony's Church - Community Turkey Dinner
- University of Wisconsin-Madison Veteran Services
Awards
- Army Achievement Medal: Mission Completion, 10/01/18
- Army Achievement Medal: Exceptional Achievement, 07/01/20
- Certificate of Achievement: Superb Conduct, 06/01/20
- Army Basic Training, 08/01/17
Hobbies and Interests
- Reading
- Traveling
- Hiking
- Painting
- Lifting
- Playing Chess
Personal Information
Age: 25
Certification
- Forklift License, United States Army (Dec 2017)
- Secret Clearance, United States Army (Jun 2016 – 2026)
- Salesforce proficiency
Interests
Timeline
Certifying Assistant
University Veteran Service
10.2024 - Current
Facility Building Manager
Harper College Health and Recreation Center
01.2022 - 05.2023
Environmental Services Tech
Knoxville Hospital and Clinic
01.2021 - 01.2022
Patriot Missile Operator and Maintainer
United States Army
06.2017 - 12.2020
Associate of Arts - Liberal Arts/Language/ComArt
William Rainey Harper College
- Forklift License, United States Army (Dec 2017)
- Secret Clearance, United States Army (Jun 2016 – 2026)
- Salesforce proficiency
Bachelor of Arts - International Studies: Global Security
University of Wisconsin-Madison
High school diploma or equivalent -
Knoxville Community High School
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