Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Rita Taua

Killeen

Summary

Dynamic and dependable professional committed to delivering exceptional customer service and maintaining a focused workplace environment. Known for quick and accurate task execution, complemented by excellent multi-tasking abilities. Experience collaborating with diverse individuals in the business sector fosters a deep understanding of professionalism, especially in challenging customer interactions. A patient approach to problem-solving ensures effective de-escalation and resolution, reinforcing the belief that emotional resilience is key to achieving success in any role.

Overview

4
4
years of professional experience

Work History

Seasonal Sortation Associate

Amazon.com Services LLC
11.2024 - 01.2025
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Enhanced efficiency by sorting and organizing packages according to destination codes.
  • Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Food Counter Attendant

Watson Management, Inc. (McDonalds)
03.2024 - 12.2024
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
  • Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
  • Managed multiple tasks in high-volume environment.
  • Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
  • Reconciled cash drawer and corrected any errors.
  • Utilized strong communication skills to relay complex orders effectively between front-of-house staff and kitchen personnel.
  • Assisted in training new staff, ensuring they met service and quality standards.

Field Cleaner & Office Assistant

Island Safety & Sanitation
07.2022 - 09.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaning Businesses and Schools.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Keeping our Island clean/sanitized.
  • Pest Control.
  • Reports (services).

Waitress & Cashier

Cecilia’s Restaurant
04.2021 - 03.2022
  • - Maintained customer satisfaction with timely table check-ins to assess food and beverages needs.
  • - Greeted new customers, discussed specials, and took drink/meal orders.
  • - Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • - Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • - Checked identification for proof-of-age for alcohol sales.
  • - Used POS system to enter orders, process payments and issue receipts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High Diploma -

Tafuna High School
06.2020

Skills

  • Problem-solving skills
  • Effective communication
  • Social media strategy
  • Photographer

Languages

Samoan
Native or Bilingual

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Passionate about balancing physical health with mental and emotional wellness
  • Road Trips
  • Music
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Seasonal Sortation Associate

Amazon.com Services LLC
11.2024 - 01.2025

Food Counter Attendant

Watson Management, Inc. (McDonalds)
03.2024 - 12.2024

Field Cleaner & Office Assistant

Island Safety & Sanitation
07.2022 - 09.2022

Waitress & Cashier

Cecilia’s Restaurant
04.2021 - 03.2022

High Diploma -

Tafuna High School

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