Summary
Overview
Work History
Education
Skills
Timeline
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Rita Tofte

Sidney,MT

Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

30
30
years of professional experience

Work History

Administrative Assistant

Wheeler Bieber & Associates
01.2024 - 04.2024
  • Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Schedule client appointments for staff.
  • Manage filing system, entered data and completed other clerical tasks.
  • Manage email correspondence and handled incoming and outgoing mail and faxes.
  • Skilled at working independently and collaboratively in team environment.
  • Demonstrate strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Front Desk Coordinator

Esprit Health Clinic
04.2018 - 07.2023
  • Worked independently with minimal supervision
  • Answered multiple phone lines, checked patients in and out and updated any info needed
  • Updated HIPAA paperwork
  • Faxed records, scanned documents
  • Collected payments from patients
  • Responded to emails promptly
  • Medical terminology, anatomy knowledge
  • Problem-solving
  • Great people skills
  • Team player

Orthopedic Receptionist/Surgery Scheduler

Lotfi Ben-Youssef, MD
05.1994 - 08.2011
  • Worked independently with minimal supervision
  • Managed approximately 30 incoming calls per day
  • Faxed records, scanned documents
  • Problem-solving
  • Filed/Pulled charts
  • Scheduled patients surgeries and made any follow up appointments needed after surgery
  • Insurance pre-authorizations
  • Posted insurance payments
  • Assisted Dr
  • With patients.

Education

High school diploma -

Sidney High School
Sidney, MT
05.1994

Skills

  • Multi-line Phone Systems
  • Phone Etiquette
  • Appointment Scheduling
  • Computer Skills
  • Strong Problem Solver
  • Office Administration
  • Customer Service
  • Fast Learner

Timeline

Administrative Assistant

Wheeler Bieber & Associates
01.2024 - 04.2024

Front Desk Coordinator

Esprit Health Clinic
04.2018 - 07.2023

Orthopedic Receptionist/Surgery Scheduler

Lotfi Ben-Youssef, MD
05.1994 - 08.2011

High school diploma -

Sidney High School

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Rita Tofte