Rita Tofte
Sidney,MT
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
Wheeler Bieber & Associates
01.2024 - 04.2024
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Schedule client appointments for staff.
- Manage filing system, entered data and completed other clerical tasks.
- Manage email correspondence and handled incoming and outgoing mail and faxes.
- Skilled at working independently and collaboratively in team environment.
- Demonstrate strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Front Desk Coordinator
Esprit Health Clinic
04.2018 - 07.2023
- Worked independently with minimal supervision
- Answered multiple phone lines, checked patients in and out and updated any info needed
- Updated HIPAA paperwork
- Faxed records, scanned documents
- Collected payments from patients
- Responded to emails promptly
- Medical terminology, anatomy knowledge
- Problem-solving
- Great people skills
- Team player
Orthopedic Receptionist/Surgery Scheduler
Lotfi Ben-Youssef, MD
05.1994 - 08.2011
- Worked independently with minimal supervision
- Managed approximately 30 incoming calls per day
- Faxed records, scanned documents
- Problem-solving
- Filed/Pulled charts
- Scheduled patients surgeries and made any follow up appointments needed after surgery
- Insurance pre-authorizations
- Posted insurance payments
- Assisted Dr
- With patients.
Education
High school diploma -
Sidney High School
Sidney, MT05.1994
Skills
- Multi-line Phone Systems
- Phone Etiquette
- Appointment Scheduling
- Computer Skills
- Strong Problem Solver
- Office Administration
- Customer Service
- Fast Learner
Timeline
Administrative Assistant
Wheeler Bieber & Associates
01.2024 - 04.2024
Front Desk Coordinator
Esprit Health Clinic
04.2018 - 07.2023
Orthopedic Receptionist/Surgery Scheduler
Lotfi Ben-Youssef, MD
05.1994 - 08.2011
High school diploma -
Sidney High School
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