Summary
Overview
Work History
Education
Skills
Global Manufacturing Systems Certified
Timeline
Generic

RITA VICKERS-IVY

Toledo,OH

Summary

Versatile professional with a background in manufacturing and education, notably at GENERAL MOTORS. Excelled in clean room operations and team building, enhancing product quality and fostering collaborative environments. Proven ability in improving efficiency and nurturing positive relationships, demonstrating exceptional communication skills and a commitment to excellence.

Overview

40
40
years of professional experience

Work History

Manufacturing Operator

GENERAL MOTORS
04.1995 - Current
  • Operated machining equipment safely with team of operators.
  • Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.
  • Inspected products and machines to maintain quality and efficiency.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Preschool Teacher

FLINT COMMUNITY SCHOOLS
08.1991 - 04.1995
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Head Start Teacher's Assistant

Beecher Community Schools
08.1989 - 06.1991
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
  • Helped teacher prepare instructional material and displays.
  • Enforced rules and instructions to maintain discipline.

Customer Service Representative

K-Mart Department Store
09.1984 - 08.1989
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Education

University of Michigan, Flint
Flint, MI

ASSOCIATE DEGREE EARLY CHILDHOOD DEVELOPMENT - Education

Charles Stewart Mott Community College
Flint, MI
05-1989

High School Diploma -

BEECHER HIGH SCHOOL
Flint, MI
06-1984

Skills

  • Clean room operations
  • Scrap reduction
  • 5S principles
  • Computer skills
  • Quality production
  • Communication skills
  • Team Building skills
  • Team Leader skills

Global Manufacturing Systems Certified

Maintained a safe work environment, production reporting, meeting customer demands, and maintaining uptime focus. Following the demands of safety, people, quality, responsiveness, cost, and environment.

Timeline

Manufacturing Operator

GENERAL MOTORS
04.1995 - Current

Preschool Teacher

FLINT COMMUNITY SCHOOLS
08.1991 - 04.1995

Head Start Teacher's Assistant

Beecher Community Schools
08.1989 - 06.1991

Customer Service Representative

K-Mart Department Store
09.1984 - 08.1989

Education

University of Michigan, Flint

ASSOCIATE DEGREE EARLY CHILDHOOD DEVELOPMENT - Education

Charles Stewart Mott Community College

High School Diploma -

BEECHER HIGH SCHOOL
RITA VICKERS-IVY