Rita Washington
New Caney
Summary
Dedicated and results-driven with over 10 years of experience and a strong background in logistics, team leadership, and administrative operations. Proficient in streamlining office functions, improving workflow efficiency, and providing exceptional support to management and cross-functional teams. Skilled in , CITRIX, Oracle,TMS, CRM, and Salesforce.
Overview
16
16
years of professional experience
Work History
Master Data Specialist
Trimac Transportation
07.2017 - 11.2024
- Managed master data governance to ensure consistency and accuracy across all systems.
- Developed and implemented data quality initiatives enhancing operational efficiency and reliability.
- Collaborated with cross-functional teams to streamline data integration processes and reduce redundancy.
- Led training sessions for staff on best practices for master data management and compliance standards.
- Collaborated with cross-functional teams to gather requirements for master data initiatives, resulting in improved interdepartmental communication.
Office Lead
Trimac Transportation
01.2016 - 06.2017
- Manage internal requests from sales representatives, customer service, supply chain, and field personnel while coordinating logistics billing plans.
- Audit and review work orders, timesheets, credit memos, billing, and reports.
- Prepare freight documents including BOLs, packing lists, and product certifications.
- Train, coach, and mentor 8–12 team members to maintain optimal service standards.
- Audit work for accuracy and provide corrective training as needed.
Account Manager
Trimac Transportation
03.2010 - 12.2015
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Coordinated logistics and transportation solutions to optimize service delivery for clients.
- Analyzed client needs and provided tailored solutions, improving retention rates.
- Managed project timelines and budgets to ensure successful implementation of services.
Billing Specialist
Trimac Transportation
10.2008 - 03.2010
- Supported administrative tasks including phones, emails, and document preparation.
- Processed month-end close for five chemical and petroleum accounts.
- Managed driver documentation, accounts receivable, and maintenance reports.
- Assisted with bookkeeping, invoicing, and digital record keeping.
Education
High School Diploma - General Studies
New Caney High School
New Caney, TX01.1984
Skills
- Office Administration & Team Leadership
- Billing & Financial Reconciliation
- Process Improvement & Workflow Optimization
- Customer Service & Client Relations
- Employee Training & Development
- Scheduling & Logistics Coordination
- Data Entry & Document Management
- Interdepartmental communication
- Cross-functional collaboration
- Training and mentoring
- Multitasking capacity
- Teamwork
- Problem-solving
Timeline
Master Data Specialist
Trimac Transportation
07.2017 - 11.2024
Office Lead
Trimac Transportation
01.2016 - 06.2017
Account Manager
Trimac Transportation
03.2010 - 12.2015
Billing Specialist
Trimac Transportation
10.2008 - 03.2010
High School Diploma - General Studies
New Caney High School