Ritabrata Banerjee
Buffalo Grove,IL
Summary
As a passionate and results-oriented Engineering Leader, I specialize in leading high-performing teams to innovate and deliver transformative solutions. With 18+ years of experience in financial services, I have successfully overseen the design, development, and deployment of scalable technologies that solve complex challenges and drive business growth.
Key Leadership Areas:
Product & Operations Strategy : With a problem solving mindset, I excel in taking challenging business problems and drive operational excellence in large teams. Run managed services programs for large scale global teams.
Compliance : In a highly regulated banking domain, drive regulatory excellence in operating customer data adhering to several federal and state laws.
Data-driven Growth: Using data at scale to drive personalized marketing campaigns across a large consumer base (managed $100MM+ revenue).
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Software Engineering Manager
Capital One
Deerfield, IL
03.2025 - Current
- Manage a team of 30+ engineers to manage the maintenance and implementation of business and regulatory initiatives of mission critical "Customer Data" application that acts as a centralized repository of customer data across credit cards, lending and deposit products. This data is the bedrock of driving compliance, servicing and marketing functions.
- Supervise managed services agile delivery model for end to end delivery of customer data integration initiatives for the largest integration exercise in US financial services history - Capital One & Discover (~35 mm card customers & ~10mm banking products customers). Responsible for managing P&L and enforcing accountability of contractual agreements.
- Led initiatives that resulted in a 70% reduction of core business compliance issues within 6 months. Oversaw change management processes achieving a 99.6% success rate. Drove automation projects that eliminated around 500 hours of manual labor.
- Foster a diverse team culture emphasizing psychological safety, collaboration, and continuous learning, contributing to strong team stability and lower attrition.
Data Engineering Manager
Discover Financial Services, DFS
Deerfield, IL
07.2023 - 03.2025
- Led a team of 6 data engineers to enable personalization of marketing/service offers on Discover mobile app/ Web browser driving $100 million annual revenue.
- Owned and managed 300+ marketing/servicing campaigns that were flexible and scalable reducing time to market by 40%.
- Architected end-to-end data ingestion, transformation, and delivery pipelines enabling analytics, reporting, and machine learning workloads utilizing latest technologies on Cloud.
- Developed and executed strategies for leveraging data clean rooms with Amazon Marketing Cloud (AMC) to effectively market Discover products on Amazon.com driving $200 million revenue.
Principal Data Science
Discover Financial Services, DFS
Deerfield, IL
08.2022 - 07.2023
- Responsible for enabling Personalization across Discover digital real-estate, leveraging advanced machine learning models, statistical analysis, and large-scale data to drive revenue of ~$100MM.
- Create and maintain real time reports of customer engagement and utilize insights to drive test and learn functions and improve personalization algorithms.
- Analytical support provided to identify customer harm population for critical compliance issues.
Lead Software Engineer
Discover Financial Services, DFS
Deerfield, IL
02.2021 - 08.2022
- As a data engineer, supported Discover's marketing platform (MarTech) specialized in designing, building, and maintaining robust data pipelines that enable personalized, data-driven marketing and adtech strategies.
- Facilitated integration of data from multiple sources into robust data architectures to support revenue objectives of approximately $70 million.
- Served as Subject matter expert on Card domain utilizing distributed data processing and ETL pipelines, leading architecture decisions and resolving complex production issues.
Manager
Capgemini America Inc
Deerfield, IL
07.2007 - 02.2021
- Spanning multiple roles in operations, application development and data engineering functions enabling digital transformation for our clients. I had the opportunity to lead large scale transformation initiatives across the enterprise with very high quality deliverables and on-time implementations.
- Key accomplishments: a) Delivered enterprise level software enhancements with 99.9% quality (Fileaid transition to Syncsort, DRMS to Barrels storage optimization) for ~6000 batch processes and ~45 applications.
- Served as Subject Matter Expert on Loyalty management programs (Rewards, Balance Transfer & Promo APR) that ranked at the highest of J.D Power awards.
- Managed and mentored a team of engineers, fostering professional development, technical excellence, and strong collaboration.
Education
Master of Science - Finance
Indiana University, Bloomington
Bloomington, IN05-2024
Bachelor of Technology - Information Technology
West Bengal University of Technology
05-2007
Skills
- Data Engineering ( Data Pipelines on-prem in Abinitio, cloud based data pipelines utilizing EMR, Snowflake)
- Cloud Native Skills (implementation of data pipelines on AWS , AWS 6X certified)
- Solid understanding of AI/ML with recent focus on Generative AI
- Deep Domain Expertise of retail banking with special emphasis on loyalty programs that enable customer retention and increased revenue
- Proficient problem solving skills adept at solving toughest enterprise wide business problems
- In-depth understanding of Agile delivery principles and long experience in working on large scale projects (JIRA, Rally)
Accomplishments
Awarded Discover's prestigious "President's Award" in 2025 for driving business growth enabling personalization on Discover's digital real estate.
Certification
Databricks Data Engineer Associate.
AWS :
Machine Learning - Specialty, Machine Learning engineer Associate , Generative AI developer, Solutions Architect Associate , Data Engineer Associate & Generative AI Practitioner.
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Timeline
Senior Software Engineering Manager
Capital One
03.2025 - Current
Data Engineering Manager
Discover Financial Services, DFS
07.2023 - 03.2025
Principal Data Science
Discover Financial Services, DFS
08.2022 - 07.2023
Lead Software Engineer
Discover Financial Services, DFS
02.2021 - 08.2022
Manager
Capgemini America Inc
07.2007 - 02.2021
Master of Science - Finance
Indiana University, Bloomington
Bachelor of Technology - Information Technology
West Bengal University of Technology