Summary
Overview
Work History
Education
Skills
Affiliations
Careerachievements
Timeline
28
Rita Lika Leolani  Vogel

Rita Lika Leolani Vogel

Honolulu,HI

Summary

Compassionate healthcare professional with experience across urgent care and long-term care settings. Adept at delivering high-quality patient support as both a Certified Nurse Aide and Medical Assistant. Proven ability to adapt to dynamic environments, manage diverse patient needs, and collaborate with multidisciplinary teams. Committed to promoting dignity and safety in all care interactions.

Overview

30
30
years of professional experience

Work History

Nursing Assistant

Kahu Malama Nurses
09.2024 - Current

Delivering compassionate patient care to 10–15 residents daily, assisting with activities of daily living (ADLs), including bathing, dressing, mobility, and feeding.

- Monitored and documented vital signs, blood glucose levels, and changes in patient condition, promptly reporting concerns to supervising nurses.

- Supported dementia and Alzheimer’s patients using person-centered care techniques, reducing agitation incidents by 30% through consistent routine adherence.

- Collaborated with interdisciplinary teams (RNs, LPNs, therapists) to implement individualized care plans, ensuring alignment with physicians’ orders.

- Maintained strict infection control standards, sanitizing equipment and patient rooms to meet Hawaii Department of Health regulations.


Key Contributions:

- Adapted seamlessly to 5+ facility environments, mastering varying EHR systems (e.g., PointClickCare, MatrixCare) within 1–2 shifts.

- Recognized by supervisors for exceptional teamwork during understaffed shifts, covering additional patient assignments without compromising care quality.

- Provided emotional support to families, explaining care procedures and fostering trust in facility services.

Medical Assistant 3

Doctors of Waikiki Urgent Care
10.2024 - 02.2025

Provided high-quality patient care by assisting physicians with examinations, treatments, and procedures, ensuring compliance with medical protocols and safety standards.

- Conducted patient intake, including vital signs, medical history documentation, and chief complaint assessment, to facilitate accurate diagnosis and treatment.

- Administered medications, vaccinations, and basic wound care under physician supervision.

- Performed phlebotomy, specimen collection, and basic laboratory tests, ensuring proper handling and accurate results.

- Managed electronic health records (EHR), updating patient information, and maintaining confidentiality in compliance with HIPAA regulations.


Leadership Responsibilities:

- Supervised and trained new medical assistants, providing guidance on clinic protocols, patient care techniques, and EHR systems.

- Coordinated daily workflows, ensuring efficient patient flow and timely completion of tasks.

- Acted as a liaison between clinical staff and management, addressing concerns and implementing process improvements.


Inventory and Supply Management:

- Monitored and maintained inventory levels of medical supplies, medications, and equipment, ensuring availability for daily operations.

- Conducted regular audits of supplies, identified shortages, and placed orders to replenish stock.

- Implemented an organized system for tracking expiration dates and rotating stock to minimize waste.

- Collaborated with vendors to negotiate pricing and ensure timely delivery of supplies.

Medical Assistant Instructor

Kaplan College
01.2004 - 01.2009

As a Medical Assistant Instructor at Kaplan College, my role involved providing instruction and guidance to students pursuing a career in the medical assisting field. Key responsibilities included:

- Developing and delivering engaging lesson plans and lectures on medical assisting topics, procedures, and best practices.

- Demonstrating clinical skills and techniques to students in a hands-on learning environment.

- Providing mentorship and academic support to students to help them succeed in their coursework and clinical training.

- Evaluating student performance through assessments, exams, and practical demonstrations.

- Offering feedback and guidance to help students improve their skills and knowledge in medical assisting.

- Collaborating with colleagues and staff to enhance the quality of the medical assistant program curriculum.

- Staying current with industry trends, regulations, and advancements in medical assisting to ensure students receive relevant and up-to-date education.

- Upholding educational standards and fostering a positive learning environment for students.

Throughout my experience as a Medical Assistant Instructor at Kaplan College, I demonstrated a passion for teaching, a commitment to student success, and a strong understanding of medical assisting practices and principles.

Medical Assistant II

Medical College of Wisconsin
08.2001 - 08.2003

As a Medical Assistant Lead Supervisor at a cardiovascular center, my role involved overseeing the medical assistant team and coordinating daily operations to ensure efficient and high-quality patient care. Key responsibilities included:

- Leading and supervising a team of medical assistants, providing guidance, training, and support.

- Scheduling and assigning tasks to medical assistants to optimize workflow and patient care delivery.

- Ensuring compliance with protocols, procedures, and regulatory requirements in a cardiovascular care setting.

- Collaborating with healthcare providers to coordinate patient appointments, tests, and procedures.

- Performing medical assistant duties, such as taking vital signs, assisting with examinations, and maintaining patient records.

- Handling patient inquiries, resolving issues, and ensuring a positive patient experience.

- Participating in quality improvement initiatives and contributing to the enhancement of patient care services.

- Maintaining inventory of medical supplies and equipment, and coordinating their procurement as needed.

In this leadership role at the cardiovascular center, I demonstrated strong organizational skills, effective team management, clinical expertise, and a commitment to delivering exceptional patient care in a specialized healthcare setting.

Assistant Research Coordinator

Medical College of Wisconsin
01.2002 - 01.2003
  • As an Assistant Research Coordinator for human genetic research, I supported research activities, coordinated data collection, assisted with study protocols, maintained research records, facilitated communication among team members, and ensured compliance with ethical standards. Demonstrated proficiency in human genetics research methodologies and a commitment to advancing scientific knowledge in the field.

Health Care Assistant

Michigan State University
01.2000 - 01.2002

As a Health Care Assistant at a top 10 teaching university, I provided essential support to healthcare professionals, assisted with patient care tasks, ensured a safe environment, collaborated with healthcare teams, maintained patient confidentiality, and followed healthcare protocols. Demonstrated a commitment to excellence in patient care and contributing to the educational mission of the university.

Medical Assistant

Michigan Gastroenterology Institute
01.1996 - 08.2001

As a Lead Medical Assistant at a gastroenterology clinic, I supervised and coordinated the medical assistant team, assisted healthcare providers in gastroenterology procedures, managed patient intake processes, ensured clinic compliance with protocols, coordinated patient care, and maintained accurate medical records. Demonstrated strong leadership, clinical skills, and commitment to quality care in a specialized medical setting.

Patient Care Technician

Sparrow Hospital
01.1997 - 01.2001

As a Patient Care Technician, I provided direct care to patients, monitored vital signs, assisted with daily activities, maintained a clean environment, communicated effectively with the healthcare team, and ensured patient comfort and safety. Demonstrated compassion, attention to detail, and strong communication skills in delivering high-quality patient care.

Medical Assistant

St. Lawrence Hospital
01.1995 - 01.1997
  • Assisted physicians with exams and lab work
  • Acted as office receptionist.

Medical Assistant Extern

Ingham County Health Department
01.1995 - 08.1996

As a Medical Assistant Intern at the County Health Department, I supported healthcare professionals, gained hands-on experience in patient care and public health initiatives, assisted with administrative tasks, and learned clinical skills under supervision. Demonstrated a commitment to learning and contributing to community health initiatives during the internship.

Education

Skills

Basic Life Support (BLS) – American Heart Association: HAWAII (Exp: 8/2026)

CLINICAL SKILLS

Advanced patient care coordination and triage

- Proficient in vital signs measurement, phlebotomy, EKG, and wound care

- Administering medications/vaccinations under physician supervision

- Infection control and sterilization protocols (OSHA/CLIA compliance)

- Assisting with minor surgical procedures and diagnostic tests

- Patient education on medications, post-treatment care, and health maintenance

ADMINISTRATIVE SKILLS

- EHR/EMR proficiency (eg, Epic, Cerner, AthenaHealth)

- Medical billing, coding (CPT/ICD-10), and insurance verification

- Appointment scheduling and patient flow optimization

- Inventory management and supply ordering

- Regulatory compliance (HIPAA, OSHA, CLIA)

- Data entry and maintaining accurate patient records

LEADERSHIP & MANAGEMENT SKILLS

- Supervising and mentoring a team of medical assistants

- Conducting staff training and performance evaluations

- Delegating tasks and managing shift schedules

- Quality assurance audits and process improvement initiatives

- Conflict resolution and interdepartmental collaboration

- Developing workflows to enhance clinic efficiency

Affiliations

- Recognized as the Best Advocate and Activist in the community for exemplary dedication and commitment to advocating for important social issues.

- Ranked number one in community engagement for representation, actively championing the voices of marginalized groups and promoting inclusivity and diversity.

- Running an impactful open mic event for mental health awareness, suicide prevention, and overdose awareness. This event provided a platform for individuals to share their stories and experiences, fostering a supportive community environment.

- Organized Narcan deployment training during the open mic event, equipping attendees with life-saving skills to respond to opioid overdoses effectively and potentially save lives.

- Received accolades for the successful execution of the mental health awareness event, which raised awareness, promoted dialogue, and encouraged community involvement in addressing mental health challenges and suicide prevention

Careerachievements

  • Elected to City on Mason MI, Mason City Council 2016- 2024
  • Eight plus years of progressively more responsible, expansive experience in communications, marketing and public relations.
  • Understanding of and ability to implement Civil Rights principles and compliance standards.
  • Proven ability in establishing and working with a diverse network of constituents and community members across race, gender, socioeconomic class, disabilities and other differences.

Timeline

Medical Assistant 3

Doctors of Waikiki Urgent Care
10.2024 - 02.2025

Nursing Assistant

Kahu Malama Nurses
09.2024 - Current

Medical Assistant Instructor

Kaplan College
01.2004 - 01.2009

Assistant Research Coordinator

Medical College of Wisconsin
01.2002 - 01.2003

Medical Assistant II

Medical College of Wisconsin
08.2001 - 08.2003

Health Care Assistant

Michigan State University
01.2000 - 01.2002

Patient Care Technician

Sparrow Hospital
01.1997 - 01.2001

Medical Assistant

Michigan Gastroenterology Institute
01.1996 - 08.2001

Medical Assistant

St. Lawrence Hospital
01.1995 - 01.1997

Medical Assistant Extern

Ingham County Health Department
01.1995 - 08.1996

Rita Lika Leolani Vogel