Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ismael Torres

Houston,TX

Summary

Experienced with coordinating all aspects of moving services, from initial planning to final execution. Utilizes excellent organizational skills and attention to detail to ensure seamless operations. Knowledge of industry best practices and strong communication abilities to maintain client satisfaction and team efficiency. Committed to safety compliance and fostering teamwork, ensuring high-quality service delivery.


Overview

24
24
years of professional experience

Work History

Moving Coordinator

CBRE, Core Bridge
12.2015 - Current
  • Implemented an organized system to track inventory and ensure proper handling of clients'' belongings during moves.
  • Handled complex situations requiring problem-solving skills; quickly adapted strategies based on unforeseen challenges that arose during the moving process.
  • Reduced client complaints by efficiently resolving issues and addressing concerns in a timely manner.
  • Assisted in training new employees on company policies, procedures, and best practices to maintain high-quality service standards across the board.
  • Streamlined the moving process by effectively coordinating with clients, movers, and managers.
  • Developed custom move plans tailored specifically to individual client needs, leading to increased customer satisfaction ratings.
  • Managed move schedules for optimal efficiency, resulting in consistently meeting or exceeding deadlines.
  • Worked closely with personnel, customers, and contractors to resolve problems.

Facility Manager

Ryland Enterprise, Marathon Oil
01.2001 - 12.2015
  • Supervised staff of 5 in day-to-day activities.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
  • Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
  • Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.

Education

High School Diploma -

Austin High School
Houston
01-1986

Skills

  • Inventory management
  • Customer service
  • Move planning
  • Schedule coordination
  • Scheduling expertise
  • Route planning
  • Safety compliance
  • Quality assurance
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Reliability
  • Multitasking Abilities

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Moving Coordinator

CBRE, Core Bridge
12.2015 - Current

Facility Manager

Ryland Enterprise, Marathon Oil
01.2001 - 12.2015

High School Diploma -

Austin High School
Ismael Torres