- Martial Arts
- Historical Exploration
- Interior Design
- Music
- Reading
- I like trying new recipes and food trends
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Movies
Rita Rodriguez Soto
Taylorsville,UT
Summary
Reliable and adaptable professional with extensive experience in delivery operations. Skilled in route planning and maintaining vehicle safety while ensuring efficient delivery processes. Committed to enhancing team performance and customer relationships.
Overview
13
13
years of professional experience
Work History
Store Driver
Big O Tires
10.2020 - 12.2025
- Will call for parts and tires
- Returns
- Learned and adhered to safety regulations for driving operations.
- Operated various types of vehicles under supervision.
- Assisted in loading and unloading cargo efficiently.
- Maintained vehicle cleanliness and performed pre-trip inspections.
- Communicated effectively with dispatch regarding delivery status.
- Adapted quickly to changing schedules and routes as needed.
- Collaborated with team members to ensure timely deliveries.
- Customer pick up/drop off.
- Monthly shop supply order
- Bank deposits / till change
- Maintaining lobby , stock and cleanliness
- Transferring box trucks for DOT inspections
- Transferring paperwork / documents to customer accounts
- Part Match ups
Store Driver
FMP
04.2018 - 08.2020
- Learned and adhered to safety regulations for driving operations.
- Followed GPS navigation for optimal route efficiency.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Returns on customer accounts
- Checking in freight
- Putting away stock
- Filling inventory on customer locations
- Bank deposits
- Dispatching /routing
- Warehouse closer
- Delivered automotive parts efficiently to multiple locations, ensuring timely service and customer satisfaction.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Assisted in training new Parts Delivery Drivers on company policies, procedures, and safety standards.
- Expedited urgent orders by prioritizing deliveries based on customer needs and business requirements.
- Pulled parts off store shelves to fill customer orders.
- Provided exceptional customer service, resolving inquiries and issues on spot.
Lead Clerk
WinCo Foods
10.2012 - 07.2016
- Oversaw daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored junior clerks on best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce discrepancies.
- Facilitated communication between departments to streamline information flow and resolve issues promptly.
- Crossed trained through 80% of all departments
- Rotation shifts for day/nights.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Trained new staff on operational procedures and customer service standards effectively.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Stocked shelves with products, ensuring optimal organization and visibility.
- Processed customer transactions accurately and efficiently at checkout stations.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Operated cash register to accurately process and record customer payments.
- Handled customer complaints with empathy and efficiency, restoring customer confidence.
Education
High School Diploma -
Granger High School
Utah06-2012
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- Route planning
- Vehicle maintenance
- Traffic law observation
- Relationship building
- Attention to detail
- Conflict resolution
- Friendly and outgoing
- Confidentiality
- Multitasking Abilities
- Self motivation
- Teamwork and collaboration
- Effective communication
- Organizational skills
- Decision-making
- Reliability
- Analytical thinking
Interests
Timeline
Store Driver
Big O Tires
10.2020 - 12.2025
Store Driver
FMP
04.2018 - 08.2020
Lead Clerk
WinCo Foods
10.2012 - 07.2016
High School Diploma -
Granger High School