Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ritchelle Noquez

Cerritos,CA

Summary

Accomplished RN Case Manager with a proven track record at Optum, adept in chronic disease management and fostering multidisciplinary collaboration. Excelled in reducing hospital readmissions and enhancing patient care through effective case coordination and compassionate support. Skilled in HIPAA compliance and care coordination, demonstrating a significant impact on patient outcomes and satisfaction.

Overview

10
10
years of professional experience

Work History

Registered Nurse Case Manager

Concerto Care
12.2024 - Current
  • Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
  • Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
  • Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
  • Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.

RN Case Manager

Optum
04.2017 - 09.2024
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
  • Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.

Registered Nurse

Centinela Medical Center
06.2015 - 04.2017
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.

Education

Bachelor of Science - Nursing

WEST COAST UNIVERSITY
Anaheim, CA
02.2014

Skills

  • Chronic Disease Management
  • Discharge Planning
  • HIPAA Compliance
  • Multidisciplinary Approach
  • Care Coordination
  • Case Evaluation
  • Home care management
  • Case Management

Timeline

Registered Nurse Case Manager

Concerto Care
12.2024 - Current

RN Case Manager

Optum
04.2017 - 09.2024

Registered Nurse

Centinela Medical Center
06.2015 - 04.2017

Bachelor of Science - Nursing

WEST COAST UNIVERSITY

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