Ritchna Charles
Spring Valley,NY
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
2026
2026
years of professional experience
Work History
Dental Assistant
Nuva smile
Teaneck, New Jersey
07.2025 - 09.2025
- Prepared dental instruments and equipment for patient procedures.
- Assisted dentists during examinations and treatments.
- Educated patients on oral hygiene practices and post-treatment care.
- Sterilized dental tools to ensure a safe environment.
- Managed appointment scheduling and patient flow in the clinic.
- Communicated effectively with patients to address concerns and questions.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
DSP
Adapt of Hudson valley
Middletown, New York
10.2024 - 08.2025
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to doctors' appointments and social outings.
- Built strong and trusting rapport with clients and loved ones.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed household errands and other essential duties.
Crew Member
Naya Ventures
Montvale, New Jersey
10.2023 - 08.2024
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Educated customers on menu items, product ingredients and nutritional values.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Resolved customer complaints in a professional manner.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained an organized work area to ensure efficient operations.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Restocked kitchen supplies including food products and utensils.
Cashier
Good will
Nanuet, New York
07.2023 - 09.2023
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Stop & Shop
New City, NY
05.2023 - 06.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed refunds for worn, damaged and broken merchandise.
Sales Associate
American Eagle Outfitters, Inc
West Nyack, NY
12.2022 - 04.2023
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Used technology resources to assist customers in locating and selecting items.
DSP
Adapt of Hudson valley
Middletown, New York
- Assisted individuals with daily living activities and personal care needs.
- Implemented individualized support plans for clients with developmental disabilities.
- Collaborated with team members to ensure a safe and supportive environment.
- Monitored client behavior and provided guidance during activities.
- Documented client progress and reported changes to supervisors regularly.
- Trained new staff on safety procedures and care protocols effectively.
- Maintained cleanliness and organization of living spaces for clients' comfort.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Drove clients to doctors' appointments and social outings.
Education
Certificate of Technical Studies - Dental Assistant
Lincoln Technical Institute
Iselin, NJ09-2025
High School Diploma -
RitchnaRamapo High School
Spring Valley, NY06.2024
Skills
- Customer Service
- Cash Handling
- POS Systems
- Customer Relations
- Feedback Acceptance
- Reliable and Responsible
- Cooperative Attitude
- Cash Register Operations
- Product Scanning
- Price Identification
- Customer Transactions
- Display Setup
- Stockroom Upkeep
- Merchandising Knowledge
- Stocking and Receiving
- Store Opening and Closing
- Product Recommendations
- Food Preparation
- Health Code Compliance
- Inventory Restocking
- Customer Engagement
- Taking Orders
- Teamwork and Collaboration
- Verbal and written communication
- Line Efficiency
- Time Management
- Telephone Etiquette
- Crew Leadership
- Valid Driver's License
- Flexible Schedule
- Safety awareness
- Time management
- Direct care aide
- Meal planning and preparation
- Patient confidentiality
- Adaptability
- Teamwork
- Social Interaction Skills
- Multitasking Abilities
- Safety compliance
- Cooking and meal preparation
Timeline
Dental Assistant
Nuva smile
07.2025 - 09.2025
DSP
Adapt of Hudson valley
10.2024 - 08.2025
Crew Member
Naya Ventures
10.2023 - 08.2024
Cashier
Good will
07.2023 - 09.2023
Cashier
Stop & Shop
05.2023 - 06.2023
Sales Associate
American Eagle Outfitters, Inc
12.2022 - 04.2023
High School Diploma -
RitchnaRamapo High School
DSP
Adapt of Hudson valley
Certificate of Technical Studies - Dental Assistant
Lincoln Technical Institute