Ritha Mutoni
Derwood,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Research Laboratory Coordinator
Howard University
01.2021 - Current
- Conduct and research Human Immunodeficiency Virus' (HIV) and substance use disorder's impact on the brain
- Curate and manage efficient analysis and organizational methods
- Prepare and collect essential regulatory documents for review and approval in collaboration with IRB.
- Serve as liaison between laboratory personnel and external vendors to ensure seamless procurement of necessary materials and equipment.
- Collaborate with principal investigators in experimental design planning, refining methodologies for optimal results.
- Monitor progress on multiple projects simultaneously, adjusting schedules as needed to meet dynamic research goals.
- Coordinate cross-functional teams, resulting in successful completion of complex research projects within deadlines.
- Manage budgetary constraints effectively, prioritizing resource allocation based on project requirements and timelines.
- Assist in grant writing efforts, securing funding for critical research initiatives.
- Continuously update knowledge base by attending workshops and conferences relevant to lab operations and industry trends.
- Train new personnel on laboratory techniques, instruments, and safety procedures to ensure smooth integration into the team.
Hostess/Greeter
Cafe Milano
08.2019 - 03.2020
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Accommodated and managed large parties
- Monitored training of new employees
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Concierge
First Impressions Staffing
06.2017 - 11.2018
- Received, stored and distributed residents' packages
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
- Maintained required records/logs and delivered packages.
Lead Supervisor
Bourbon Coffee
04.2013 - 12.2015
- Accountable for managing inventory for store
- Handled weekly reports/formulated sales spreadsheets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Interpreter / Administrative Assistant
Clinton Foundation
11.2012 - 01.2013
- Interpreted for Clinton Foundation staff on field work projects throughout the country, in Kinyarwanda and English
- Conducted 2 week field research about nutrition in Rwanda's northern provinces
- Transcribed interviews with project beneficiaries from Kinyarwanda to English
- Coordinated logistics for meetings with foundation partners and stakeholders; Fielded calls at the front desk; printed, filed and mailed related documents.
- Bridged cultural gaps within communities through participation in local outreach programs aimed at fostering understanding among diverse populations.
Call Center Agent
Mass Telecommunications Network
12.2011 - 02.2012
- Provided excellent customer service
- Responsible for receiving calls and troubleshooting customer complaints
- Manned the data line; helped customers set-up internet on their phone.
Education
Bachelor of Arts - International Relations And Affairs
University of Maryland - College Park
College Park, MD12.2017
Skills
- Communications
- Research
- Translation
- Customer service
- Telecommunication
- Scientific Writing
- Laboratory Management
- Sample Analysis
- Data Interpretation
- Research coordination
- Medical Records Management
- Project monitoring
- Research presentation
- Data Collection
- Research Planning
- Report Writing
- Budget Administration
Certification
- CITI Certifications:
- -Human Research
- -Group 1.Biomedical (RCR)
- - Conflict of interest
Timeline
Research Laboratory Coordinator
Howard University
01.2021 - Current
Hostess/Greeter
Cafe Milano
08.2019 - 03.2020
Concierge
First Impressions Staffing
06.2017 - 11.2018
Lead Supervisor
Bourbon Coffee
04.2013 - 12.2015
Interpreter / Administrative Assistant
Clinton Foundation
11.2012 - 01.2013
Call Center Agent
Mass Telecommunications Network
12.2011 - 02.2012
Bachelor of Arts - International Relations And Affairs
University of Maryland - College Park
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