Rithik Patel
Thane
Summary
Results-driven Pre-Sales Manager experienced in real estate operations and lead management. Achieved revenue growth across multiple projects through data-driven strategies and process optimization. Focused on delivering exceptional customer outcomes and enhancing operational performance through effective collaboration and insightful analytics.
Overview
7
7
years of professional experience
Work History
Pre-Sales Manager
Justo Realfintech Limited
Mumbai
11.2025 - Current
- Lead and manage the complete pre-sales function for multiple real estate projects, overseeing inbound/outbound lead management, qualification, and conversion processes.
- Drove team performance through KPI tracking, call audits, productivity monitoring, and conversion analysis; supervised caller teams and implemented process improvements to enhance overall effectiveness.
- Collaborate with developers, sales, site teams, and tech teams for CRM enhancements, workflow optimization, seamless customer handover, and site visit management.
- Prepared and presented daily, weekly, and monthly MIS, sales funnel reports, and performance reviews; analyzed lead sources, campaign performance, and ROI to inform strategic decision-making.
- Developed calling strategies and lead nurturing frameworks, delivered training on product knowledge and objection handling, while managing vendor relationships for outsourced operations.
Manager - PreSales
MySamppati
Pune & Mumbai
12.2024 - 11.2025
- Led end-to-end pre-sales operations across Pune and Mumbai regions, managing sourcing, qualification, and closing phases for multiple real estate projects while driving significant revenue growth.
- Oversaw data management and operational efficiency; conducted weekly HWC case reviews and analyzed micro-market/demographic data to optimize project performance and identify closure opportunities.
- Ensured seamless integration between sourcing and closing teams while maintaining high standards of process adherence and customer experience.
Assistant Manager - PreSales
Xanadu Realty Limited
Mumbai
11.2022 - 11.2024
- Oversaw pre-sales operations and data management for 10+ real estate projects, consistently driving revenue growth through targeted strategies and efficient team coordination.
- Produced weekly performance review reports, tracked KRAs, and partnered with closing teams to maximize lead-to-conversion ratios across the project portfolio.
- Maintained optimal Cost-to-Revenue (CTR) ratios; designed and implemented incentive programs that significantly improved contact center productivity and performance metrics.
- Analyzed VDNB launch data and market insights to support strategic decision-making, refine targeting, and enhance project-level outcomes and ROI.
Team Leader
Epinet Info Private Limited
Navi Mumbai
12.2021 - 11.2022
- Led and motivated a sales operations team to consistently achieve and exceed monthly revenue targets through effective coaching, performance tracking, and incentive-driven culture.
- Set and monitored daily, weekly, and monthly goals; conducted regular team meetings to review progress, provide guidance, and implement corrective actions for target achievement.
- Developed and executed operational strategies that delivered substantial revenue growth; fostered accountability and continuous improvement across the team.
Senior Customer Service Associate
Mist IT Services Pvt Ltd
Navi Mumbai
11.2019 - 04.2021
- Managed outbound/inbound sales and maintained detailed lead records to maximize conversions.
Customer Service Associate
Viztar International Pvt Ltd
Navi Mumbai
07.2019 - 11.2019
- Engaged customers and boosted sales by tracking leads to enhance walk-in conversions.
Education
B.Sc - Computer Science
ICLES' Motilal Jhunjhunwala College
VashiSkills
- Pre-Sales Leadership & Strategy
- Lead Management & Conversion Optimization
- Sales analytics
- CRM & Technology Integration
- Process automation
- Data Analysis & MIS Reporting
- Data analytics
- Excel proficiency
- Revenue growth
- Real Estate Project Operations
- Site management
- Vendor oversight
- Process optimization
- Stakeholder engagement
- Team Performance Management
- Problem-solving
Websites
Key Real Estate Projects Managed
- Siddhi & Ellora Developers: Rainbow Life, Turning Point, Urban Palace
- Abhinav Group: The Curve Virar
- Yuvan Group: Stellar, Thane
- Balaji Estate: Dombivli
- Ajmera: Wadala, Kalyan, Bhandup & Pantnagar
- Raheja: Imperia, Versova
- Kamdhenu: Vogue, Grandeur, 23 West,
- HoABL: Goa Vasco, Imperial Goa, Alibaug
- Adhiraj: Capital City
- Prestige: Jasdan Classic
- Bonito Designs
- Techton Lifespaces: Akhand, Vasai
Languages
Hindi
Proficient
C2
English
Proficient
C2
Marathi
Elementary
A2
Timeline
Pre-Sales Manager
Justo Realfintech Limited
11.2025 - Current
Manager - PreSales
MySamppati
12.2024 - 11.2025
Assistant Manager - PreSales
Xanadu Realty Limited
11.2022 - 11.2024
Team Leader
Epinet Info Private Limited
12.2021 - 11.2022
Senior Customer Service Associate
Mist IT Services Pvt Ltd
11.2019 - 04.2021
Customer Service Associate
Viztar International Pvt Ltd
07.2019 - 11.2019
B.Sc - Computer Science
ICLES' Motilal Jhunjhunwala College