Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Riti Ioana Alexandra

Portland

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Registered Nurse

MEDLIFE
Sibiu
08.2020 - 04.2021
  • Conducted comprehensive cardiovascular assessments, developing tailored care plans for patients with heart conditions.
  • Administered prescribed medications and treatments, monitoring for effectiveness and adverse reactions.
  • Monitored and interpreted cardiac status, recognizing emergencies and responding promptly.
  • Educated patients and families on heart health, treatment options, and post-operative care to enhance self-management.
  • Collaborated with interdisciplinary healthcare teams to ensure integrated care and improved health outcomes.
  • Maintained accurate documentation in electronic medical records, adhering to compliance standards.

Stalker

Walmart
04.2019 - 05.2019
  • Conducted thorough merchandise inspections to ensure quality standards.
  • Placed products on shelves according to established guidelines.
  • Greeted and informed customers to enhance shopping experience.
  • Secured aisles and work areas to maintain safety protocols.
  • Utilized time efficiently to complete all assigned tasks promptly.
  • Facilitated effective communication with team members to foster collaboration.
  • Received positive feedback from supervisor for timely task completion.

Teller

BRD Group Societe General
Sibiu
04.2014 - 10.2014
  • Documented and performed accounting transactions accurately and efficiently.
  • Managed customer accounts, ensuring timely updates and resolutions.
  • Resolved customer inquiries to enhance satisfaction and loyalty.
  • Identified opportunities for cross-selling to maximize revenue.
  • Executed electronic payments promptly to maintain cash flow.
  • Processed cash transactions with precision and accountability.
  • Compiled end-of-day balance sheets to assess financial standing.
  • Coordinated banking activities to streamline financial operations.

Operation Specialist

Onpoint C.U.
Portland
07.2011 - 12.2013
  • Assisted in implementing new processes and procedures to enhance operational efficiency.
  • Identified opportunities to improve customer experiences across various touchpoints.
  • Tracked and reported on operational performance metrics to drive informed decision-making.
  • Served as primary contact for escalation of operational issues, supporting branch staff effectively.
  • Processed electronic transactions and managed dormant checks to ensure compliance.
  • Provided debit card assistance and maintained card-related procedures for branch staff.
  • Delivered backup support across all banking operations to ensure continuity.
  • Completed tasks efficiently, earning recognition for dedication and hard work.

Customer Service Representative

Onpoint C.U.
04.2011 - 07.2011
  • Communicated effectively with members and colleagues to address customer inquiries and resolve issues.
  • Identified solutions to enhance relationships while ensuring high-quality customer service.
  • Answered incoming calls in a polite, friendly, and professional manner.
  • Handled high call volumes efficiently while delivering exceptional customer service.
  • Maintained comprehensive knowledge of all products and services to foster member relationships.
  • Managed customer accounts to ensure accuracy and satisfaction.
  • Recognized for hard work and promoted to Banking Operations Specialist within a short period.
  • Provided consistent support to members, contributing to overall service excellence.

Spa Technician

Coldwater Creek The Spa
Portland
07.2010 - 04.2011
  • Delivered spa services in safe, comfortable environments.
  • Maintained professional atmosphere to enhance client experience.
  • Ensured compliance with hygiene standards and health regulations.

Caregiver

Basil Care Home
09.2008 - 02.2010
  • Delivered prescribed medications accurately, enhancing patient adherence to treatment plans.
  • Supported elderly clients with mobility challenges, ensuring safety at home and in public spaces.
  • Facilitated personal care and hygiene for elderly individuals, promoting dignity and comfort.
  • Coordinated meal planning and assistance for clients unable to prepare food independently.
  • Conducted monitoring of blood sugar and blood pressure for proactive health management.
  • Documented unusual incidents meticulously, contributing to improved care protocols.
    Responded decisively to emergencies, prioritizing patient safety and health outcomes.

Education

Bachelor - Nursing

Medical University Victor Papilian
Sibiu
01.2018

Bachelor - Economics

Ro-Ger
Sibiu
01.2009

High School Diploma - Painting

Art Highschool
Sibiu
01.2003

Skills

  • Customer service
  • Call handling
  • Operational efficiency
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Problem solving
  • Time management
  • Empathy and patience
  • Member account management
  • Complaint resolution
  • Prioritization
  • Critical thinking
  • Multitasking and organization
  • Medication administration
  • Patient education
  • Interdisciplinary collaboration
  • Electronic medical records
  • Care plan development

Languages

English
Professional
Romanian
Professional

Timeline

Registered Nurse

MEDLIFE
08.2020 - 04.2021

Stalker

Walmart
04.2019 - 05.2019

Teller

BRD Group Societe General
04.2014 - 10.2014

Operation Specialist

Onpoint C.U.
07.2011 - 12.2013

Customer Service Representative

Onpoint C.U.
04.2011 - 07.2011

Spa Technician

Coldwater Creek The Spa
07.2010 - 04.2011

Caregiver

Basil Care Home
09.2008 - 02.2010

Bachelor - Nursing

Medical University Victor Papilian

Bachelor - Economics

Ro-Ger

High School Diploma - Painting

Art Highschool

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