Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ritika Dhakane

Ritika Dhakane

Huntersville

Summary

Dynamic small business owner with a proven track record in customer management and business marketing strategy. At KKT Orthopedic Spine Center, I enhanced patient satisfaction through empathetic communication and personalized care. Skilled in project planning, I successfully established a loyal customer base while maintaining a 5-star social media rating.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time new home consultant role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise along with customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure real estate new home consultant position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Small Business Owner

Self-employeed
06.2022 - 01.2024
  • Established a loyal customer base by providing personalized attention based on customer requirements.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Fulfilled customer delivery needs by completing all purchase orders and customer invoices.
  • Managed financial accounts to maintain budget discipline and ensure profitability without compromising on quality.
  • Elevated customer satisfaction by responding promptly to feedback.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist and maintain excellent customer service.
  • Maintained a 5-star rating on social media without a single negative review.

Physical Therapist

KKT Orthopedic Spine Center
06.2013 - 04.2014
  • Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
  • Adapted therapy sessions and exercises according to patient progress and limitations.
  • Extended post-operative rehabilitation to improve surgical outcomes and recovery.
  • Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
  • Managed high-volume caseload and organized daily schedules of assistants and patients.
  • Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
  • Managed acute and chronic conditions with full understanding regarding complex therapy needs.

Intern

Nanavati Super Speciality Hospital
07.2012 - 12.2012
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Increased patient satisfaction through empathetic communication and active listening skills.
  • Educated patients on proper exercise techniques, reducing the risk of injury and promoting long-term success.
  • Implemented therapeutic modalities such as ultrasound, electrical stimulation, and heat/cold therapies to alleviate pain and promote healing.
  • Assisted in developing targeted home exercise programs to maximize patient adherence and recovery.
  • Coordinated scheduling with patients and staff members for efficient time management within the clinic setting.
  • Administered therapeutic treatments to ease pain and facilitate healing of injuries.
  • Implemented specialized physical therapy programs to improve functional mobility and reduce pain for patients with chronic conditions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Prepared project presentations and reports to assist senior staff.
  • Contributed to positive work environment by actively participating in team-building activities.

Education

Bachelor of Science - Physical Therapy

CMF's College of Physical Therapy
Pune, India

Skills

  • Small business management
  • Project planning
  • Customer service
  • Business marketing strategy

Certification

  • Licensed Real Estate Agent (North Carolina)

Languages

English
Hindi
Marathi

Timeline

Small Business Owner

Self-employeed
06.2022 - 01.2024

Physical Therapist

KKT Orthopedic Spine Center
06.2013 - 04.2014

Intern

Nanavati Super Speciality Hospital
07.2012 - 12.2012

Bachelor of Science - Physical Therapy

CMF's College of Physical Therapy

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