Ritisha Ranapal

ELMHURST

Summary

Dynamic professional skilled in leadership and community engagement. Experience in managing front desk operations and coordinating events, leading to improved service delivery and team performance. Committed to fostering a positive environment for students and guests.

Overview

years of professional experience

Work History

Front Desk Manager

SIUE Edwardsville IL

Edwardsville, IL

08.2023 - 12.2023

Managed front desk operations, ensuring seamless student's guest check-in and check-out processes.
Assisted in training new staff on student service protocols and system usage..
Coordinated scheduling for front desk staff to ensure adequate coverage during regular hours.
Responded to telephone, email and in-person inquiries regarding reservations, dorm information and guest concerns.

Barista

Himalayan Java Coffee

Nepal

04.2022 - 11.2022

Maintained cleanliness and organization of workstations to adhere to health and safety standards.
Engaged with customers, providing exceptional service to enhance overall experience.
Operated coffee equipment efficiently, troubleshooting minor issues to minimize downtime.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Dental Assistant

Pokhara Dental

Pokhara

08.2021 - 02.2022

Prepared examination rooms, maintaining cleanliness and organization standards for optimal workflow.
Educated patients on oral hygiene practices and post-operative care instructions effectively.
Sterilized instruments and equipment according to safety protocols, upholding infection control measures.
Scheduled appointments and coordinated patient flow to minimize wait times and improve service delivery.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Education

Bachelor of Science - Nursing

Southern Illinois University, Edwardsville

Edwardsville, IL

Associate of Science - Nursing

LaGuardia Community College

Long Island City, NY

06-2028

Skills

Leadership & Advocacy: Experienced in student governance, event planning, and activism
Community Engagement: Proven commitment to service and campus-wide initiatives
Event Planning: Organized large-scale conferences, school events, and fundraisers

Multilingual: Fluent in Nepalese, English, and Hindi
Customer service
Time management

Interests

Captain of National-Level Volleyball Player (High School)

Represented school at the national level in competitive volleyball tournaments
Demonstrated leadership, discipline, and teamwork in high-performance athletic environments
Balanced rigorous athletic commitments alongside academic responsibilities

Timeline