Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ritisha Ranapal

ELMHURST

Summary

Dynamic professional skilled in leadership and community engagement. Experience in managing front desk operations and coordinating events, leading to improved service delivery and team performance. Committed to fostering a positive environment for students and guests.

Overview

2
2
years of professional experience

Work History

Front Desk Manager

SIUE Edwardsville IL
Edwardsville, IL
08.2023 - 12.2023
  • Managed front desk operations, ensuring seamless student's guest check-in and check-out processes.
  • Assisted in training new staff on student service protocols and system usage..
  • Coordinated scheduling for front desk staff to ensure adequate coverage during regular hours.
  • Responded to telephone, email and in-person inquiries regarding reservations, dorm information and guest concerns.

Barista

Himalayan Java Coffee
Nepal
04.2022 - 11.2022
  • Maintained cleanliness and organization of workstations to adhere to health and safety standards.
  • Engaged with customers, providing exceptional service to enhance overall experience.
  • Operated coffee equipment efficiently, troubleshooting minor issues to minimize downtime.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Dental Assistant

Pokhara Dental
Pokhara
08.2021 - 02.2022
  • Prepared examination rooms, maintaining cleanliness and organization standards for optimal workflow.
  • Educated patients on oral hygiene practices and post-operative care instructions effectively.
  • Sterilized instruments and equipment according to safety protocols, upholding infection control measures.
  • Scheduled appointments and coordinated patient flow to minimize wait times and improve service delivery.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Education

Bachelor of Science - Nursing

Southern Illinois University, Edwardsville
Edwardsville, IL

Associate of Science - Nursing

LaGuardia Community College
Long Island City, NY
06-2028

Skills

  • Leadership & Advocacy: Experienced in student governance, event planning, and activism
  • Community Engagement: Proven commitment to service and campus-wide initiatives
  • Event Planning: Organized large-scale conferences, school events, and fundraisers
  • Multilingual: Fluent in Nepalese, English, and Hindi
  • Customer service
  • Time management

Interests

Captain of National-Level Volleyball Player (High School)

  • Represented school at the national level in competitive volleyball tournaments
  • Demonstrated leadership, discipline, and teamwork in high-performance athletic environments
  • Balanced rigorous athletic commitments alongside academic responsibilities

Timeline

Front Desk Manager

SIUE Edwardsville IL
08.2023 - 12.2023

Barista

Himalayan Java Coffee
04.2022 - 11.2022

Dental Assistant

Pokhara Dental
08.2021 - 02.2022

Bachelor of Science - Nursing

Southern Illinois University, Edwardsville

Associate of Science - Nursing

LaGuardia Community College