Ritu Arora

• Lead teams of 10 QA Engineers and testers (onshore-offshore) and own all aspects of Software Quality –Test Strategy, Test Planning, Test Coverage, Defect Management and Test Execution Summary
• Implemented and maintained QA processes, standards and methodologies to ensure high- quality Software Development
• Hands on experience- Functional Testing, Regression Testing, User acceptance Testing, ETL Testing, API testing
• Implemented Karate framework in 2 projects for various REST APIs, integrated with Jenkins Pipeline for CI/CD
• Hands on experience in Service Virtualization using Broadcom Service Virtualization (CA DevTest) and created 200+ virtual services
• Troubleshooting complex issues and collaborating with cross-functional teams to resolve them efficiently
• Generating reports and metrics to measure QA performance and provide insight for improvements.
• Developed and maintained defect databases for known issues.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Incorporated delivery requirements into planning of testing schedules.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Built automated test scripts and maintained 300+ regression test cases and automated scripts to handle repetitive software testing work.
• Organized and detail-oriented with strong work ethic. Gained strong leadership skills by managing projects from start to finish.

• Maintained and executed 50+ regression automation test scripts using Selenium.
• Developed Automation scripts using CA DevTest, Postman, SoapUI for 100+ test scenarios, executed and maintained of regression test suite.
• Test Automation and Service Virtualization consultant conducted demos, Expos, lunch and learn sessions and POCs
• Defined Requirements and Tested Cognizant’s API Testing and Stub tool.

• Wrote and optimized test casesof various backend services- http/s, SOAP, REST and JMS.
• Written URS, FS, Design Document, Application Protocol Document, IQ, OQ, PQ for GAMP 3, 4 and 5 tools with sound knowledge of 21 CFR Part 11 and 21 CFR 820.

• Developed Engineering change form, Document change forms, release documents and participated in CCB meetings.
• Performed End to End testing for Mobile Application, Embedded Software, and UI Application for various EPOC systems.

Developed applications in VC++ and Mumps. Written and executed test cases in Test Director for Healthcare and Insurance Applications.