Summary
Overview
Work History
Education
Skills
Certification
Education
Timeline
Generic

Ritugandha Chakrabarty

Naperville,IL

Summary

Certified Accounts payble specialist with Six years of experience in IT as a PeopleSoft Functional Consultant. Experience in PeopleSoft Implementation and post Go Live support for diverse industry sectors such as Financial, Publication, Construction, Insurance & Healthcare Major modules include AR, AP, Billing, PO, Expense, INV and OM Expertise in design and configuration of integration points with Credit card and Procurement card Interface in PO and Expense modules Expertise in Master Data design, configuration, migration and testing Experience in providing user training and post go-live support Strengths include problem solving, teamwork, communication and interpersonal skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Compassionate Meditation Teacher with background in guiding individuals through mindfulness practices. Skilled in creating serene environments conducive to stress reduction and mental clarity. Strengths include facilitating group sessions, one-on-one instruction, and developing customized meditation programs tailored to individual needs. Past experience highlights positive impact on participants' overall well-being and mental health.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Meditation Teacher

C.W. Avery Family YMCA
Plainfield, IL
01.2024 - Current
  • Actively sought out ways to enhance my knowledge base through professional development courses.
  • Supported students by providing compassionate listening when needed.
  • Provided one-on-one counseling sessions regarding life issues that may be blocking progress.
  • Conducted lectures on various aspects of Eastern philosophy related to meditation.
  • Instructed individuals on how to practice mindfulness and breathing exercises.
  • Adapted meditation techniques to meet the needs of individual clients.
  • Recommended books, websites, and other resources related to meditation topics.
  • Educated participants on the benefits of regular meditation practice.

Reiki Master and Cryatal Healer

Self Employed Web
Naperville, IL
04.2022 - Current
  • Educated clients on proper nutrition and lifestyle habits that promote wellness.
  • Created meditation programs for clients to help them relax during sessions.
  • Organized weekend retreats for participants to learn more about Reiki healing methods.
  • Provided professional Reiki treatments to clients, tailored to their individual needs.
  • Evaluated client feedback on treatments to ensure quality care was provided.
  • Maintained accurate records of client visits and progress over time.
  • Advised clients on how to incorporate Reiki principles into their daily lives.
  • Instructed clients on how to use self-Reiki techniques at home.
  • Performed energetic assessments of clients before, during and after each session.
  • Created marketing materials such as flyers and brochures promoting services offered.

Team Lead

Cedarcrestone (USA)
10.2008 - 12.2009
  • Various support issues resolution raised by business users
  • The issues are related with the various modules and different technical domains
  • Issues also included security issues, Fast Security record, Optimization issues, Issues/Discrepancies found in modules functionalities etc
  • Maintaining Procure to pay system with the in place with as per Business need
  • To analyze the root causes of the various problems and then fixing the cause of the problem
  • Gathering the detail requirements from the Users and preparing the BRD & TDD, development and testing
  • Maintaining My wallet with weekly Visa and AMEX feed and terminating card as per need
  • Maintaining requisition approval workflow and voucher approval workflow for process owner
  • Setup Matching rules for Requisitions, Purchase Order and Receipts
  • Coordinating with PeopleSoft GSC Team to apply Bundles and Fixes
  • Mentoring offshore team and assigning and monitoring their daily task
  • Preparing Issue tracking sheet with SLA Compliance and send to Project Manager
  • Coordinating with QA Team to make sure the entire relevant document meets the Quality Standards
  • New user request, Terminate the user & Application access related issues (citrix, File server, session, password reset.) Maintaining product configurator for sales order
  • Maintaining the Roles and Permission List with respect to Business Group and provide access based on the user request
  • Handle L1 & L2 ticket and respond to the request within the time limit.

Team Lead

Birlasoft USA
03.2007 - 10.2008
  • Various support issues resolution raised by business users
  • The issues are related with the various modules and different technical domains
  • Issues also included security issues, Fast Security record, Optimization issues, Issues/Discrepancies found in modules functionalities etc
  • To analyze the root causes of the various problems and then fixing the cause of the problem
  • Gathering the detail requirements from the Users and preparing the BRD & TDD, development and testing
  • Maintaining requisition approval workflow and voucher approval workflow for process owner
  • Setup Matching rules for Requisitions, Purchase Order and Receipts
  • Coordinating with PeopleSoft support Team to apply Bundles and Fixes
  • Mentoring offshore team and assigning and monitoring their daily task
  • Preparing Issue tracking sheet with SLA Compliance and send to Project Manager
  • New user request, Terminate the user & Application access related
  • Maintaining product configuration for sales order in AR sysment
  • Maintaining the Roles and Permission List with respect to Business Group and provide access based on the user request
  • Handle L1 & L2 ticket and respond to the request within the time limit.

Team Lead

Cushman and Wakefield
03.2007 - 11.2007
  • Designed Business process document and gather the requirement from client in order to understand their business process
  • Worked directly with CFO at onsite to understand the line of business
  • Done fit gap analysis before applying bundles
  • Analyzed PeopleSoft Bundles before application and perform testing for the same, Identified and raised Bugs to PeopleSoft
  • Prepared Functional Specs for every new enhancement, Customization, Reporting and, troubleshooting while application of bundle
  • Designed Test cases for PeopleSoft Finance functionality testing and UAT
  • Enabled the Journal approval workflow and provided AR revaluation functionality
  • Understand the issues faced by the client while using the PeopleSoft application and then resolving the issues and if required the explaining the required tasks to the technical team
  • Provided MY WALLET functionality in T&E
  • Enabled itemization functionality at Expense report level
  • Involved in resolution of Defects and Change Requests (CRs).

PeopleSoft Functional Consultant

Hexawere Tecnologies
01.2007 - 03.2007
  • Prepared functional specs for the customization/conversion/interfaces in AR/AP/Purchasing/Billing/PC/T&E modules
  • Trained user to run process like PC_EX_TO_PC,PC_AP_TO_PC, EX_TRANS_PRCS (( project costing process),)
  • Setup sales/use tax, business units for GL/AP, Bank (PNC), Vendor-set controls
  • Involved in the setup for withholding (1099), VAT
  • Setup Visa and Amex procurement card and corporate card in Purchasing and T&E
  • Setup My wallet functionality with Amex daily feed
  • Worked on T&E level security, approvals and installation option
  • Performed Conference Room Pilot on the Financial modules to help power users make decision on whether to upgrade or re-implement.

PSFT Consultant

HCL Technologies
08.2005 - 12.2006
  • Served as an interface between Business and Technical teams
  • Prepared test cases to validate the case resolution in various business scenarios related to Payable and Receivables, Purchase, Billing modules
  • Performed 1099 reporting and Year End Closing, TB out of balance issues, Reconciliation and VAT
  • Provided support for creating voucher entries, maintaining the payment terms, matching the vouchers, posting/deleting the vouchers
  • Also, provided support for Month end closing.

Finance Consultant

Aarshi Project Pvt. Ltd
01.2005 - 07.2005
  • Review of accounting department and finalization of books of parent company and sister concerns
  • To prepare periodic MIS reports summarizing and forecasting company business activities, financial position
  • To involve in consolidation, finalization of statutory accounts and MIS reporting thereon
  • Coordinating year-end review with independent accountants for all branches
  • Reconcile financial records and statements with General Ledger.

Senior Executive

ICICI Bank Ltd
01.2003 - 09.2004
  • Supervised the monthly reconciliation for SAP accounts and Finacle (Software used by ICICI) accounts related to Credit card
  • Communicated with the bank’s branches to prevent conflicts and resolve issues regarding bank’s credit card accounts
  • Reconciliation of credit card transactions data of various branches of ICICI on online basis
  • Reconciliation of the general ledger and bank statement on a timely basis.

PSFT Associate Consultant

HCL Technologies
  • Created Functional Documentation for Clients by understanding their requirement
  • Involved in preparing ERD for AP, AR, PO
  • Worked in Archiving Process for modules like AP,AR,PO and Billing
  • Involved in creation of test plans and accordingly test data is prepared for the above modules and creating testing criteria and making sure that results meet the test criteria in Archiving process
  • Involved in testing of test criteria of different modules for Archiving solution.

Education

MBA - Finance

SIMS
India
08-2002

Skills

  • PeopleSoft Financial: AP, AR, Billing, PO, Expense and OM configuration
  • MS Office Suite
  • Credit card reconciliation
  • Compassionate communication
  • Life Coaching
  • Relaxation Techniques
  • Online Teaching
  • Relationship Building
  • Organizational Skills
  • Detailed instruction
  • Team building
  • Professional Demeanor
  • Group and individual instruction
  • Problem-solving abilities
  • Decision-Making
  • Analytical Skills
  • Analytical Thinking
  • Policy Enforcement
  • Time Management
  • Multitasking
  • Active Listening

Certification

  • GNIIT Certification, NIIT Limited
  • Pursuing AP specialist certification, IOFM

Education

Master of Business Administration (Finance/Systems), Bachelor of Commerce

Timeline

Meditation Teacher

C.W. Avery Family YMCA
01.2024 - Current

Reiki Master and Cryatal Healer

Self Employed Web
04.2022 - Current

Team Lead

Cedarcrestone (USA)
10.2008 - 12.2009

Team Lead

Birlasoft USA
03.2007 - 10.2008

Team Lead

Cushman and Wakefield
03.2007 - 11.2007

PeopleSoft Functional Consultant

Hexawere Tecnologies
01.2007 - 03.2007

PSFT Consultant

HCL Technologies
08.2005 - 12.2006

Finance Consultant

Aarshi Project Pvt. Ltd
01.2005 - 07.2005

Senior Executive

ICICI Bank Ltd
01.2003 - 09.2004

PSFT Associate Consultant

HCL Technologies

MBA - Finance

SIMS
Ritugandha Chakrabarty