Ritwik Das

Worked as a Duck Creek Policy Admin Business Analyst on multiple projects for large insurance carriers in North America and APAC region.

• Participated in presales for 3-5 pursuits - helped craft responses to RFPs including preparation of ROM, staffing model and KT plan.
• Acted as liaison between business and IT teams to contribute to achievement of business objectives by developing innovative, cost-effective, and easy-to-maintain solutions.
• Implemented and managed status reporting, metrics and benchmarks.
• Managed resource allocation.
• Partnered with L&D to set up and run a professional development curriculum focused on Duck Creek and P&C Insurance knowledge.
• Conducted hiring interviews for BA/QA positions.

• Worked as Test Lead on Duck Creek Policy Admin maintenance projects for multiple large North American carriers. Work locations - Bhubaneswar, India & Columbia, SC, USA.
• Gather inputs from business and development team to understand techno-functional requirements, test data requirements and application.
• Review test case/scenarios/results etc. to ensure delivery of quality customer-facing products.
• Worked with Automation Test Team to co-develop automated regression and smoke test scripts.
• Created, analyzed and circulated test status reports at regular intervals.
• Manage resource allocation, training and appraisal for direct reports (5-10).

Started working as a legacy mainframe developer and transitioned to Business/Quality Analyst role. Worked on the legacy claim system administration project for a midsize North American P&C carrier.

As a BA -

• Gathered requirements by interacting with internal/external stakeholders
• Performed gap and impact analysis
• Developed functional specification documents.
• Resolved functional queries from technical and testing teams.
• Reviewed test scenarios/cases prepared by offshore QA staff.
• Perform Smoke & User Acceptance testing.

As a developer -

• Prepared technical designs based on functional specifications.
• Estimated change requests and bugs.
• Performed coding and unit testing.
• Peer reviewed code/unit test cases/results.
• Provided Production and Test Cycle Support
• Trained junior team members/new joiners.

• Performed coding and unit testing.
• Peer reviewed code/unit test cases/results.
• Provided Production and Test Cycle Support.